Logistics Software Consultant, I

KNAPP North America

Logistics Software Consultant I developing and implementing control engineering solutions for clients in warehouse automation. Focusing on customer communication, documentation, and project management in a tech-driven environment.

Posted 7/1/2026full-timeKennesaw • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Responsible for clear customer communication / clarification of details
Creates interface document
Creates specification sheet
Creates internal documents for project-executing departments
Creates test plans (factory tests, internal and customer-specific acceptance tests)
Responsible for factory acceptance testing and internal testing
Creates development requests
Coordinates and participates in planning meetings (with mechanical engineer, hardware engineer, electrics engineer)
Supports project-implementing departments (Planning, Development, Commissioning, etc.)
Responsible for continuous updating of customer specific SW-documents during order execution; Integration of change requests
Verifies the layout for feasibility of the software processes
Supports Project Management project initiatives and timelines
Communicates deviations from the original scope of supply to project stakeholders
Coordinates customer projects with software suppliers
Obtaining information from Project Management, Product Management, Project Planning, Software Development, Sales, Affiliates and all KNAPP employees involved in the order execution
Independent agreement of the information technology solution with the customer (host protocol and requirement specification document) in coordination with project management and project planning
Acceptance and assessment of factory test and internal acceptance tests
Creating development requests
Offering support and guidance to new employees during the early employment period (Mentoring)
Willingness and ability to improve skills and to learn new things to remain current and innovative in skill set
Other Duties and Responsibilities: Reliability and ability to work under pressure
Able to complete tasks in high quality and in time, also in stressful situations
Ensure performance targets are consistently met and commitments are kept
Ability to focus on goals when blockers arise
Positive and confident attitude towards the company and the role responsibilities within the team
Ability to take criticism and use it in a constructive way
Ability to manage conflicts and work with stakeholders to resolve challenges collaterally
Ability to recognize, troubleshoot and in the end resolve system failures and problems

Requirements

What you’ll need

Engineering degree (Information Technology, Logistics), or equivalent work experience
Beginner level of understanding of system components of KNAPP-Group (function, software, hardware)
Beginner level of understanding of complex processes in the workflow of our customers
Beginner level of understanding of requirements for integration of the KNAPP system into the customer environment
Ability to plan and hold meetings (with planning team and with customers)
Beginner level of computer skills (MS Office, KNAPP-internal tools)
Language skills (English mandatory, another language beneficial)

Benefits

Comp & perks

2 remote days per week
Half day Fridays
A beautiful new, state-of-the-art, office complex in Kennesaw, GA
Industry competitive compensation
Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more!
401k with a very generous employer match and no vesting!
Paid Vacation & Holidays
Profit Sharing
Paid Parental Leave
Subsidized Daycare
Tuition Reimbursement
Pet Insurance
Subsidized food delivery
Monthly celebrations
Quarterly employee events
Corporate Social Responsibility including recycling, sustainability and volunteering

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Test Plan CreationDocumentation DevelopmentFactory Acceptance TestingSoftware Process VerificationProject Management Support

Soft Skills

Conflict ManagementReliabilityAbility to Work Under PressurePositive AttitudeMentoring