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Shipping and Distribution Manager
KNAPP North AmericaManager Shipping & Distribution overseeing warehouse execution and logistics strategies at KNAPP Group. Leading a team to ensure accurate order fulfillment and efficient material flow.
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Oversee daily warehouse operations to ensure efficient workflow and execution.
- Ensure timely and accurate inbound and picking activities coordination with the Warehouse Team Lead.
- Develop and execute effective distribution strategies aligned with business priorities.
- Manage carrier relationships and monitor freight costs to ensure cost-effective solutions.
- Ensure adherence to customer shipments promise dates.
- Lead escalation management efforts to resolve issues impacting warehouse performance.
- Drive cross-functional logistic alignment and execution.
- Safeguard inventory accuracy and ERP/EWM system integrity.
- Own outbound freight strategy (parcel, LTL, FTL, air freight, courier, international export).
- Negotiate and manage carrier relationships, rate structures, and service agreements.
- Monitor freight spending and implement cost optimization initiatives.
- Ensure export compliance, customs documentation accuracy, and international shipment adherence.
- Ensure on-time shipment performance aligned with customers’ promise dates.
- Serve as an escalation point for late shipments, carrier failures, or service risks.
- Partner with Customer Service and Sales to resolve shipping disputes and claims.
- Identify and implement workflow improvements across shipping, staging, and dispatch.
- Provide a weekly operational distribution summary to the Director Spare Parts.
- Provide monthly cost and performance analysis with a corrective action plan.
Requirements
What you’ll need- Bachelor’s degree in supply chain, Logistics, Business or equivalent combination of education, experience and training.
- 5+ years’ experience in shipping, freight management, or distribution leadership.
- Experience in managing carriers and freight spend budgets.
- Experience in automated or high-accuracy warehouse environments preferred.
- Strong knowledge of domestic and international freight regulations.
- Deep understanding of export documentation and customs processes.
- Proficiency in SAP / EWM or equivalent WMS systems.
- Financial awareness (freight cost analysis, budget tracking).
- Ability to operate in high-pressure, customer-critical environment.
Benefits
Comp & perks- 2 remote days per week
- Half day Fridays
- A beautiful new, state-of-the-art, office complex in Kennesaw, GA
- Industry competitive compensation
- Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more!
- 401k with a very generous employer match and no vesting!
- Paid Vacation & Holidays
- Profit Sharing
- Paid Parental Leave
- Subsidized Daycare
- Tuition Reimbursement
- Pet Insurance
- Subsidized food delivery
- Monthly celebrations
- Quarterly employee events
- Corporate Social Responsibility including recycling, sustainability and volunteering
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
warehouse operationsdistribution strategiesfreight managementinventory accuracyexport compliancecustoms documentationfreight cost analysisbudget trackingshipping dispute resolutionworkflow improvements
Soft Skills
leadershipcommunicationproblem-solvingnegotiationcross-functional collaborationescalation managementcustomer service orientationanalytical thinkingadaptabilitytime management