Manager, Site Operations

KNAPP North America

Manager Site Operations at KNAPP leading communication and maintenance for automated storage systems. Responsible for strategic leadership, customer engagement, and effective team management.

Posted 6/2/2026full-timeRepublic • Montana • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Be the customer-facing voice for Knapp Inc.
Responsible for all communication between our Customer and your team and the Director RBS Operations
Attend all production meetings and manage the communication in such a way that our Customers would feel engaged with you and your site team
Responsible for developing a budget with the Director RBS Operations and then managing that budget with our Customer
Treat our Customer with respect and act in a professional manner
Responsible for the development, implementation, and day-to-day supervision of the maintenance programs, processes, people, and documentation associated with efficient and high performing automated storage and retrieval systems
Provide strategic leadership and guidance to Resident Site Engineering Manager and team
Carry out leadership responsibilities in accordance with the organization's policies and applicable laws
Perform site supervision and leadership
Oversee candidates in the process of interviewing, hiring, and training of potential site team
Plan, assign, and direct work
Responsible to appraise performance of first level management team
Address complaints and assist in providing appropriate resolutions

Requirements

What you’ll need

Authorization to work in the U.S.
Passport or ability to obtain passport
Work on weekends and/or overtime as required
Professional office etiquette is required at all times
Occasional travel required
Physical requirements may include: sitting, squatting, walking, reaching out to arm’s length, reaching over-head, lifting between 50-100 pounds, and reading

Benefits

Comp & perks

Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more!
401k with a very generous employer match and no vesting!
Paid Vacation & Holidays
Profit Sharing
Paid Parental Leave
Subsidized Daycare
Tuition Reimbursement
Pet Insurance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

budget managementmaintenance program developmentautomated storage systemssupervisionperformance appraisalinterviewinghiringtraining

Soft Skills

communicationleadershipcustomer engagementprofessionalismconflict resolutionteam management