Installation Manager

KNAPP North America

. Responsible for following the processes and instructions accordingly to the Field Operations Department’s assigned tasks in a successful manner .

Posted 4/25/2026full-timeKennesaw • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Responsible for following the processes and instructions accordingly to the Field Operations Department’s assigned tasks in a successful manner
Success is measured based on project quality, duration and costs
Development and training of mechanical and electrical supervisors/technicians as well as mechanical and electrical installation contractors
Supports field supervisors on all issues during the installation
Responsibilities include gathering data from job sites, assigning supervisors/technicians to job sites and scheduling and approving travel plans for supervisors/technicians assigned
Review, assess and encourage team members to improve their technical knowledge and skills and to solve problems actively on their own
Weekly and daily meetings with field operations crew
Schedule team members to optimize the success of projects, particularly based on the qualifications of the team members
Continuous progress monitoring of the project’s reports assigned to him/her, escalations in case of deviances
Frequent communication to team members at customers sites and in house
Provide regular status updates to upper management
Technical and qualitative review of project reports from team members, forwarding to upper management
Evaluate and revise execution plans
Leads kick off and post installation meetings
Monitor and ensure compliance with safety guidelines with field technicians, supervisors, and QA managers
Initiate actions and check to achieve the goal of a project
Collect data from field operations from all projects and report to upper management
Organizing and implementing training for team members
Writing and maintaining installation documents
Monitor assigned open points and tasks
Interface with different departments
Final review of projects by schedule, costs and quality with field technicians, supervisors, and QA managers
Organizing training for field operations technicians
QA record keeping
Coordination with headquarters regarding installation, process, products and quality
Provide project updates and training to supervisors and technicians
Assist annual review with all team members
Critical and Problem solving
Responsible management of resources
Motivation and opinion
Positive, constructive and confident attitude about the company and position (role model of the company)
Reliability and ability to work under pressure
Able to complete tasks in high quality and in time, also in stressful situations
Able to form an independent opinion under pressure and to implement it
Handle failures and challenges
Ability to focus on goals when facing challenges
Flexibility to travel
Willingness to learn
Willingness and ability to improve skills and to learn new things to be up to the mark
Ability to take criticism and use it in a constructive way
Ability to manage conflicts
Recognize and understand tension, to talk openly about it and to work together on a sustainable solution
Ability to lead, motivate and encourage team members to reach defined goals
Perception
Ability to recognize, troubleshoot and in the end resolve team failures and problems

Requirements

What you’ll need

3+ years' experience on-site management or supervision of installations within a relevant industry
1+ years’ experience with Knapp equipment/systems
Ability to communicate clearly verbally, clear concise writing skills
Capability to work independently without daily supervision.
Entrepreneur with character, driven, goal oriented with a desire to take ownership in the quality of the installation
Strong time management & organizational skills: Flexibility and adaptability to changing priorities and assignments
Ability to plan effectively using different tools
Knowledge of mechanical and electrical conveyor and shuttle systems
Exposure to a networked environment using a Windows and/or Windows like interface
Proficient in the Microsoft office suite with focus on: Excel, Word, Visio, PowerPoint
Knowledge of Knapp procedures and processes

Benefits

Comp & perks

2 remote days per week
Half day Fridays
A beautiful new, state-of-the-art, office complex in Kennesaw, GA
Industry competitive compensation
Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more!
401k with a very generous employer match and no vesting!
Paid Vacation & Holidays
Profit Sharing
Paid Parental Leave
Subsidized Daycare
Tuition Reimbursement
Pet Insurance
Subsidized food delivery
Monthly celebrations
Quarterly employee events
Corporate Social Responsibility including recycling, sustainability and volunteering

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

on-site managementsupervision of installationsKnapp equipmentmechanical systemselectrical systemsconveyor systemsshuttle systemsdata gatheringproject monitoringQA record keeping

Soft Skills

communication skillstime managementorganizational skillsproblem solvingflexibilityindependencemotivationleadershipconflict managementconstructive criticism