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KNAPP North America

IT Project Manager II

KNAPP North America

. Responsible for customer communication/clarification of details .

Posted 4/25/2026full-timeKennesaw • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact
  • Responsible for customer communication/clarification of details
  • Reviews technical functional specifications
  • Creates internal documents for project-executing departments
  • Prepares test plans (factory tests, internal and customer-specific acceptance tests)
  • Participates in Factory acceptance testing and internal testing
  • Responsible for Systems Site implementation (potential development and/or provision of customer training, acceptance tests and resolving problems encountered at the site)
  • Facilitates and addresses customer questions, integration, and interfacing issues
  • Coordinates, participates in, and plans meetings with the mechanical, hardware, and electrical engineers
  • Provides support to the project-implementation departments (Planning, Development, Software Quality Assurance, Commissioning)
  • Ensures continuous updating of customer specific SW-documents
  • Support Project Management
  • Understands and reports to project stakeholders the impact of any deviations from the original scope of project to project stakeholders
  • Coordinates customer projects with the software suppliers (KNAPP internal and external 3rd parties)
  • Offer training/support and guidance to the new employees during their early employment period
  • Improve planning documents through periodic revisions and compliance updates

Requirements

What you’ll need
  • B.S. in Industrial Engineering, Computer Science, related discipline or equivalent work experience
  • 2+ years of intralogistics automation software and process design experience
  • 4+ years of warehouse operation and automation experience (preferred)
  • Intermediate level knowledge of intralogistics, automated storage systems and understanding of complex processes
  • Intermediate level knowledge of intralogistics/automation software architecture (WMS, WCS, SRC), interface communication, programming, databases, and data structures
  • Intermediate level knowledge of inventory strategies commonly deployed in the process of warehousing
  • Intermediate level knowledge of picking technologies such as automated storage systems, goods-to-person, voice, PTL, A-frames, unit sorters and different methods of deployment of each technology
  • Intermediate level understanding of system components of KNAPP Group (function, software, hardware)
  • Intermediate level understanding of complex processes in the workflow of our customers
  • Intermediate level understanding of what is required to integrate KNAPP system into the customer environment
  • Reports SW related project status to the project management, senior leadership, and customers, tracking timelines for SW planning, SW development, testing, and commissioning
  • Intermediate computer skills (MS Office, DevOps, KNAPP-internal tools)
  • Intermediate level understanding of KANBAN and Agile methodology
  • Language skills (English mandatory, another language beneficial)

Benefits

Comp & perks
  • 2 remote days per week
  • Half day Fridays
  • A beautiful new, state-of-the-art, office complex in Kennesaw, GA
  • Industry competitive compensation
  • Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more!
  • 401k with a very generous employer match and no vesting!
  • Paid Vacation & Holidays
  • Profit Sharing
  • Paid Parental Leave
  • Subsidized Daycare
  • Tuition Reimbursement
  • Pet Insurance
  • Subsidized food delivery
  • Monthly celebrations
  • Quarterly employee events
  • Corporate Social Responsibility including recycling, sustainability and volunteering

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Hard Skills & Tools
intralogistics automation softwareprocess designwarehouse operationautomated storage systemsWMSWCSSRCinterface communicationdatabasesdata structures
Soft Skills
customer communicationproject managementproblem-solvingtrainingcoordinationfacilitationreportingsupportplanningguidance
Certifications
B.S. in Industrial EngineeringB.S. in Computer Science