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About the role
Key responsibilities & impact- Be the customer-facing voice for Knapp Inc.
- Responsible for all communication between our Customer and your team and the Director RBS Operations.
- Attend all production meetings and manage the communication in such a way that our Customers would feel engaged.
- Develop a budget with the Director RBS Operations and manage that budget with our Customer.
- Treat our Customer with respect and act in a professional manner.
- Responsible for the development, implementation, and day-to-day supervision of the maintenance programs, processes, people, and documentation associated with automated storage and retrieval systems.
- Build and maintain customer relationships at Customer site(s) and lead preventive and predictive maintenance programs.
- Make sure your leadership team identifies the appropriate time to escalate the issues.
Requirements
What you’ll need- Authorization to work in the U.S.
- Passport or ability to obtain passport
- Work on weekends and/or overtime as required
- Professional office etiquette is required at all times
- Occasional travel required
- Physical requirements may include: sitting, squatting, walking, reaching out to arm’s length, reaching over-head, lifting between 50-100 pounds, and reading
Benefits
Comp & perks- Industry competitive compensation
- Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more!
- 401k with a very generous employer match and no vesting!
- Paid Vacation & Holidays
- Profit Sharing
- Paid Parental Leave
- Subsidized Daycare
- Tuition Reimbursement
- Pet Insurance
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
budget managementmaintenance program developmentautomated storage systemspreventive maintenancepredictive maintenance
Soft Skills
customer communicationrelationship buildingprofessionalismleadershipengagement