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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in federal travel program management, including processing travel authorizations and vouchers, and providing training and support for electronic travel systems. Proficient in interpreting Federal Travel Regulations and ensuring compliance with agency policies and procedures.
Highest-signal resume keywords
Federal Travel Program ExperienceE2 Solutions AdministrationFederal Travel Regulation KnowledgeTravel Workflow ManagementGovernment Travel Card Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Travel Authorization ProcessingVoucher ProcessingTravel Expense ReviewTravel Policy GuidanceWorkflow ConfigurationData ExtractionReimbursement Request ReviewTravel System TroubleshootingCost EstimationTraining Delivery
Soft Skills
Customer SupportCommunicationProblem-SolvingAttention to DetailTraining Facilitation
Tools & Technologies
E2 SolutionsGo.govElectronic Travel Systems
Certifications & Qualifications
National Agency Check with Inquiries (NACI)
Industry Keywords
Federal Travel RegulationGovernment TravelTravel WorkflowsComplianceAudit Support
Tech Stack
Tools & technologiesGo
About the role
Key responsibilities & impact- Support official Government travel for FRTIB end to end, including planning, authorizations, reservations, vouchers, approval workflows, reimbursement processing, reporting, training, and electronic travel-system support
- Assist employees with official Government travel planning and anticipated-cost estimates
- Prepare, review, route, and monitor travel authorizations and vouchers
- Verify accounting codes, funding lines, documentation, justifications, fares, per diem limits, and reimbursable expenses
- Make, modify, and cancel airfare, lodging, and rental-car reservations
- Provide functional and technical support for E2 Solutions and associated travel systems
- Troubleshoot system errors, workflow issues, and travel-system integration problems
- Create, configure, and maintain travel workflows, approval-routing paths, protected user roles, and permissions
- Support the Agency's transition from E2 Solutions to Go.gov, including workflow mapping, configuration, testing, readiness, and implementation
- Deliver virtual training, webinars, remote desk-side support, and limited in-person classroom training
- Explain Federal Travel Regulation and Agency requirements to users
- Extract travel-system information and prepare travel, travel-card, management, compliance, and audit-support reports
- Maintain records, apply quality-control procedures, and protect Government Furnished Information and Property
Requirements
What you’ll need- Minimum of 3 years of federal agency travel-program experience
- Demonstrated experience processing federal travel authorizations and vouchers
- Strong working knowledge of the Federal Travel Regulation
- Experience using E2 Solutions or another federal electronic travel system
- Experience assisting federal employees and approving officials with travel matters
- Experience providing travel-policy guidance, customer support, or user training
- Experience creating or maintaining travel workflows and approval-routing paths
- Ability to interpret travel regulations and apply them to specific travel situations
- Experience reviewing travel expenses, documentation, accounting information, and reimbursement requests
- Ability to comply with Agency policies, procedures, privacy requirements, and operational protocols
- Direct experience administering E2 Solutions preferred
- Experience with Go.gov implementation, testing, configuration, training, or operations preferred
- Experience supporting international or high-visibility Government travel preferred
- Experience with Government travel cards, including Individually Billed Accounts and Centrally Billed Accounts preferred
- Experience extracting travel data and preparing Government reports preferred
- Applicants must already have a favorably completed federal background investigation that FRTIB can verify and accept
- Minimum acceptable investigation is a National Agency Check with Inquiries (NACI)
- Additional fingerprinting, credentialing, and onboarding steps may be required
- Employment is contingent on final Government approval
- U.S. citizenship is required since the role supports the federal government
Benefits
Comp & perks- Full-time, Monday-Friday schedule
- Remote work within the continental United States
- Occasional travel for in-person meetings or training
- Limited in-person classroom training when requested by the Agency
- Exempt employment classification
