Klick

Senior Engagement Director, Medical Communications

Klick

full-time

Posted on:

Origin:  • 🇺🇸 United States • Pennsylvania

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Job Level

Senior

About the role

  • Join Klick Health’s Scientific Innovation and Medical Communications as Senior Engagement Director
  • Lead client engagement strategy, execution excellence, and innovative medical communications solutions
  • Lead cross-functional teams to ensure projects are delivered on time, on budget, on strategy, and compliant with healthcare regulations
  • Build trusted client relationships, mentor teams, and contribute to business growth, innovation, collaboration, and accountability

Requirements

  • Advanced understanding of both commercial and medical affairs medical communications, as well as applicable pharmaceutical/healthcare industry regulations and compliance criteria
  • Strong grasp of healthcare, technology, and digital innovation trends, with the ability to translate insights into strategic opportunities
  • Exceptional presentation, written, and verbal communication skills
  • Ability to anticipate client needs and design solutions that align with both scientific integrity and business objectives
  • Deep knowledge of client business drivers, competitive landscape, and broader industry dynamics
  • Demonstrated ability to bridge medical objectives with strategic recommendations that deliver value
  • Serve as a senior partner to client stakeholders, leading key strategic discussions and planning sessions
  • Proactively build and strengthen trusted client relationships through insight, innovation, and consistent value delivery
  • Represent Klick Health at conferences and events, ensuring engagement and thought leadership visibility
  • Lead the development of proposals, pitches, and strategic presentations for new and organic business opportunities
  • Lead, mentor, and inspire Client Services teammates and cross-functional team members
  • Oversee financial health of assigned accounts, including forecasting, budget management, and profitability
  • 10+ years of experience in medical communications, healthcare communications, or life sciences marketing
  • Previous experience in a medical communications agency is required
  • BA/BS degree in Business, Science, or related field required; advanced degree preferred