Marketing and Communications Manager – Healthcare, SUD Treatment
Crossroads
Senior Engagement Director, Medical Communications
Klick
full-time
Posted on:
Location: Pennsylvania • 🇺🇸 United States
Visit company websiteJob Level
Senior
About the role
- Join Klick Health’s Scientific Innovation and Medical Communications as Senior Engagement Director
- Lead client engagement strategy, execution excellence, and innovative medical communications solutions
- Lead cross-functional teams to ensure projects are delivered on time, on budget, on strategy, and compliant with healthcare regulations
- Build trusted client relationships, mentor teams, and contribute to business growth, innovation, collaboration, and accountability
Requirements
- Advanced understanding of both commercial and medical affairs medical communications, as well as applicable pharmaceutical/healthcare industry regulations and compliance criteria
- Strong grasp of healthcare, technology, and digital innovation trends, with the ability to translate insights into strategic opportunities
- Exceptional presentation, written, and verbal communication skills
- Ability to anticipate client needs and design solutions that align with both scientific integrity and business objectives
- Deep knowledge of client business drivers, competitive landscape, and broader industry dynamics
- Demonstrated ability to bridge medical objectives with strategic recommendations that deliver value
- Serve as a senior partner to client stakeholders, leading key strategic discussions and planning sessions
- Proactively build and strengthen trusted client relationships through insight, innovation, and consistent value delivery
- Represent Klick Health at conferences and events, ensuring engagement and thought leadership visibility
- Lead the development of proposals, pitches, and strategic presentations for new and organic business opportunities
- Lead, mentor, and inspire Client Services teammates and cross-functional team members
- Oversee financial health of assigned accounts, including forecasting, budget management, and profitability
- 10+ years of experience in medical communications, healthcare communications, or life sciences marketing
- Previous experience in a medical communications agency is required
- BA/BS degree in Business, Science, or related field required; advanced degree preferred
