Application Engineer

• Providing application support to key customers, including recipe setup, recipe optimization, tool troubleshooting, BKM sharing, and presentations.
• Escalate and follow up field issues to division to ensure customer's satification with solved issues.
• Be able to work independently on sophisticated problems with analysis of situations, and in depth evaluation of various factors.
• Good problem-solving skills to solve critical and diverse issues and deliver solutions customer.
• Excellent communications with different teams including product division, product manager, sales, management, and customers to ensure high quality of projects and field support.
• Generate BKMs and share with teams and customers.
• Perform cross-site onsite customer support with quality and efficiency.

Applications Engineer, ICOS

Attorney

• Assist in real estate audits, obtaining and analyzing documents;
• Conduct case law and doctrinal research on industry-specific topics;
• Draft low-complexity documents such as powers of attorney, audit reports, and other similar documents;

Legal Intern – Real Estate

Program Manager

• Own the corporate Product Safety & Regulatory Compliance Program, including the governance model, operating cadence, and cross-division alignment
• Define and maintain corporate requirements and processes for product safety and market access (e.g., SEMI S2/S8/S14, CE/UKCA, NRTL/CB Scheme, EMC, Machinery/MD/2006/42/EC or successor, and other country-specific regulations as applicable)
• Take ownership of the implementation of KLA’s Machinery Regulation initiative, including interpretation of requirements, internal readiness planning, cross-division execution alignment, and tracking actions to closure
• Provide oversight of division execution for evaluations, testing, certifications, and technical construction files; ensure timely closure of findings and corrective actions
• Define expectations for compliance records, document retention, and technical file consistency (in alignment with document control and division teams) to support certifications, audits, and customer inquiries
• Drive corporate-level risk management for product safety: define escalation pathways, maintain decision logs and risk acceptance criteria, and escalate issues and drive closure with cross-functional stakeholders
• Manage KLA’s product safety incident reporting system, including intake, triage, investigation coordination, corrective/preventive action tracking, and trend reporting
• Provide input to KLA’s PLC process to ensure appropriate product safety and regulatory compliance gates, deliverables, and requirements are embedded in the product release path
• Provide oversight to ensure divisional product safety and compliance activities and related programs adhere to corporate policy, including periodic reviews and escalation of non-conformances
• Establish an audit-ready compliance posture by defining evidence expectations, conducting periodic self-assessments/internal reviews, and driving corrective action plans to closure
• Establish and report program metrics (e.g., certification lead time, finding closure rate, audit readiness, field issue trends) and lead continuous improvement initiatives
• Partner with KLA’s Environmental Product Compliance team, Supplier/Procurement, Quality, Legal, and Engineering to ensure clear interfaces and handoffs between product safety/market access activities and environmental compliance requirements
• Own external engagement and representation: participate in SEMI and other industry/standards bodies; monitor emerging regulations and standards changes and translate them into actionable internal requirements
• Manage and optimize relationships with third-party test labs, NRTLs, notified bodies, and consultants; ensure consistent scope, quality, and cost control
• Develop and deliver training and communication to improve awareness and adoption of corporate product safety processes across KLA
• Coordinate responses to regulator and customer product safety/market access inquiries, including evidence packages, declarations, and alignment with Legal/Quality communications as needed
• Support customer and field needs by enabling accurate responses to safety/compliance inquiries and coordinating evidence packages as required

Product Safety Program Manager

Field Engineer

• 通過動手診斷和問題解決來評估、分析和解決複雜半導體設備上的技術問題
• 執行預防性維護、維修和部件更換，以確保設備的可靠性並最小化停機時間
• 理解機械、電氣和軟件系統之間的相互作用，支持系統性能和穩定性
• 使用受訓的專業知識和創新解決設備問題
• 與地區和全球團隊密切合作，解決問題並提高系統性能
• 向客戶提供及時的專業支持，幫助他們維持穩定的作業並建立長期的合作關係
• 準備清晰簡明的服務報告，記錄設備狀態，並分享見解以支持團隊學習和持續改進
• 分析系統日誌和性能數據，確定根本原因並提出改進建議
• 參加內部和客戶培訓課程，保持對產品更新和行業趨勢的了解
• 前往客戶現場進行安裝、升級、培訓或緊急支持需求
• 管理退貨授權（RMA）流程，以確保退貨、換貨和維修的及時準確處理
• 遵循所有安全協議，並確保在服務活動中遵守公司和客戶的標準

Customer Service Engineer – JASM

Engineer

• Install and qualify advanced KLA systems at customer sites globally, ensuring installations are completed on schedule and meet quality standards
• Diagnose, troubleshoot, and resolve technical issues during installation by identifying root causes and implementing effective solutions
• Perform setup, alignment, calibration, and verification of highly complex semiconductor capital equipment
• Collaborate cross‑functionally with KLA regions, engineering, and customer teams to verify system performance and transfer tool ownership
• Provide clear status updates to all stakeholders throughout the installation process
• Complete installation documentation and administrative requirements accurately and on time
• Secure warranty sign‑off on newly installed tools

Product Installation Engineer – Extensive Travel Required

• Installation of new tools at customer sites.
• Follows all procedures and provides a consistent result within specified cycle times.
• Achieves a predictable warranty start.
• Evaluates, analyzes, diagnoses and troubleshoots technical equipment problems related to installation.
• Troubleshooting and repairs of moderate system level problems are based on the IE2's technical knowledge, education and training.
• IE2 seeks help from senior Engineers and Management when problems occur that may exceed knowledge, education and training.
• Prepares field service reports and daily passdowns on Installation progress and non-conformances.
• Contributes to post-activity Quality Feedback Report
• Obtains all necessary international travel documents and manages their personal lives to be ready to travel for extended periods
• Manages personal finances to prevent disruption to scheduled activities - even when traveling for extended periods.
• Travels domestically and internationally by commercial transportation to customer sites.
• Works with Senior Engineers, TSE, or Managers to formulate and carry out POAs

Product Install Engineer – Chemical Analysis

Customer Support

• Provides strategic leadership and direction for pre- and post-sales services and support
• Manages customer retention (CRM) and resolves customer concerns
• Analyzes operational processes and performs training needs assessment
• Facilitates partnership among departments focusing on productivity
• Efficiently manages people and resources to drive operational excellence
• Develops customer service department procedures
• Liaises between customers and manufacturing, sales, and field service to resolve inquiries
• Executes warranty and acceptance processes and reviews warranty claims
• Manages return materials authorization processes

Customer Service Manager

Project Manager

• Develop and manage detailed project plans, schedules, and milestones for cross-functional teams.
• Serve as the central point of contact, facilitating meetings and providing regular status updates to stakeholders.
• Track project budgets and financial reports, ensuring adherence to financial constraints.
• Create, maintain, and update interactive dashboards (Tableau, Power BI, Excel) that visualize project performance, budget variances, and KPIs such as license utilization, audit findings, or regulatory deadlines
• Identify inefficiencies in existing processes, auditing workflows to reduce manual reporting, explore opportunities to incorporate AI to drive efficiencies.
• Ensure accurate collection, cleaning, and reporting of data from various sources.

Project Manager, Trade Compliance

Full-stack Engineer

• Installation/upgrade/technical support of 5DA product
• Project management for beta and product adoption at customer site
• Support HQ and local Business Unit to achieve their business goals

Software Engineer – Application

Systems Engineer

• Lead Model‑Based Systems Engineering (MBSE) efforts for large‑scale, multidisciplinary hardware‑centric systems
• Drive requirements using the RFLoP framework (Requirements → Functional → Logical → Physical) to ensure traceability and scalability
• Develop and maintain SysML models and artifacts, including hierarchies, state machines, activity diagrams, and allocations
• Translate system‑level architectures into clear, executable subsystem specifications
• Support the full systems engineering V‑model, from requirements decomposition through verification and validation
• Perform system‑level modeling, simulation, and develop trade studies to guide technical decisions
• Lead and contribute to design reviews, DFx coordination, and certification activities, partnering closely with hardware, software, and manufacturing teams

Senior Systems Engineer

• Management of service planning system data input connectivity, monitoring, and governance
• Identify and document requirements for data feed and data management improvements
• Work with internal and external teams to complete successful development and implementation
• Evaluate the impact of configuration changes on downstream planning, execution, and reporting
• Develop data quality monitoring metrics, reports, dashboards etc
• Perform ad hoc analytics using a variety of tools and data sources
• Define and/or develop analytical tools in Power BI and other data visualization technologies
• Develop and implement functional testing for configuration changes, new features, and improvements
• Validate planning outputs against business expectations and real‑world results
• Maintain clear documentation of system configuration, planning logic, assumptions, and data develop
• Support knowledge transfer, training, and enablement for business users and partners
• Act as an authority for the service inventory planning system

Service Inventory Planning Systems Analyst

Communications

• Define and lead KLA’s strategy for participation in external technical conferences and seminars
• Establish, refine and manage processes and resources supporting KLA-authored technical papers
• Partner with senior product staff to develop external paper and presentation strategies that support product and business objectives
• Collaborate across product teams to establish clear strategies, key messages and positioning for papers and presentations at top tier industry conferences
• Partner with regional teams to identify high-impact conference and seminar opportunities and manage content that supports regional priorities and messaging
• Proactively identify priority conferences and seminars; manage submissions, issue internal calls for papers, and track key deadlines, approvals and required processes
• Review and approve paper content to ensure compliance with KLA brand, product, portfolio, messaging and trademark standards
• Own and maintain a centralized library of technical manuscripts for the KLA community
• Repurpose high-value papers and case studies into blog posts and social media content
• Partner with other communications functions to define the social media strategy for promotion of technical conference papers and participation