Business Development Rep

• Business development owner for upgrades business for SPTS division.
• Accurate forecast for booking, shipping and revenue, provide clear guidance for the product build plans and the revenue risk/upside assessments.
• Deep understanding of the SPTS installed base, served markets and customer use cases and the ability to position upgrade value to enhance product performance and cost of ownership.
• Close collaboration with system business development to deliver coordinated strategies to maximize market share and customer experience
• Collaborate with the upgrades product management team to drive strategies to maximize market share and drive revenue growth
• Able to address the pricing strategy based on the regional business situation, provide guidance on the customer-based package deals to maximize the revenue and margin.
• Provide periodic market map analysis to Division stakeholders, help the team to set the right business objectives and engagement strategy.
• Business insight into the annual strategic plans for short-term and long-term planning.
• Cultivate technical and operational relationships at all levels internally and externally
• Up to 20% of travel is required.

Business Development Manager – SPTS Upgrades

Project Manager

• Provide strategic leadership for large-scale, high‑risk enterprise infrastructure projects, ensuring alignment with organizational goals and priorities.
• Accountable for overall program performance in a fast‑paced, high‑volume environment.
• Lead weekly program reviews, oversee issue tracking and escalations, and proactively manage risks.
• Build and maintain strong stakeholder relationships by clearly communicating project status, risks, decisions, and dependencies.
• Define and manage project goals, milestones, and commitments, while delivering accurate, timely reporting throughout the project lifecycle.
• Direct cross‑functional project teams and coordinate deliverables across multiple organizations.
• Develop evaluation frameworks and metrics to assess project risk, performance, and continuous improvement opportunities.
• Ensure successful outcomes across customer satisfaction, safety, quality, and team performance metrics.
• Contribute to and lead PMO initiatives, including resource alignment, process optimization, and project prioritization.
• Mentor and coach project managers to strengthen delivery capability and professional growth.

Senior Project Manager

Analyst

• Create, structure, and maintain Product Configuration Specifications (PCS) in SAP and Enovia
• Develop and update KMAT Models, KMAT Phantoms, Bills of Materials (BOMs), and related attributes
• Execute and review Engineering Change Orders (ECOs) related to configuration content
• Validate and test VC updates in SAP by creating quotes and reviewing rule behavior
• Drive accuracy of sales orders (SO)
• Conduct quote reviews to confirm configuration validity prior to customer order creation
• Support order administrators and sales teams on configuration concerns
• Partner with cross-functional teams to ensure operational readiness
• Chair and run Order Review meetings to drive SO accuracy

Configuration Analyst

Support Engineer

• Respond to ongoing technical issues of KLA equipment
• Assist field engineers in diagnosing, troubleshooting, and debugging equipment and systems
• Collaborate with specialists and teams to resolve technical issues
• Create document content relative to troubleshooting processes
• Travel within the region and worldwide to support escalated issues on-site

Technical Support Engineer

Developer Relations

• Architect and implement solutions to optimize developer inner and outer loops, including workflow automation, CI/CD pipelines, and infrastructure-as-code (IaC).
• Continuously evaluate and integrate open source and commercial tools to improve developer experience and operational efficiency including how to best leverage Artificial Intelligence.
• Champion process improvements to increase developer intensity.
• Mentor other engineers on containers, DevOps methodologies, and infrastructure automation.
• Resolve complex issues related to platform reliability, performance, and security, both proactively and reactively in engineering and field implementations.
• Work with platform team members, software engineers, SREs, product managers, and security to translate business needs into technical solutions that evolve the platform capabilities.
• Stay ahead of industry trends, emerging technologies, and evolving practices in cloud-native computing, DevOps, and techniques to continuously improve DevEx.

Business Development Manager – SPTS Upgrades

Senior Project Manager

Configuration Analyst

Technical Support Engineer

Senior Software Engineer – Platform, DevOps, Developer Experience