Tech Support Engineer, SWIFT
KLA
full-time
Posted on:
Location Type: Office
Location: Hsinchu • Taiwan
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About the role
- Respond to ongoing technical issues of KLA equipment where field product support teams were unable to solve.
- Assist field engineers in diagnosing, troubleshooting, and debugging sophisticated optical/electro/mechanical equipment, computer systems, coupled with software solutions.
- Collaborate with specialists and other teams to craft an optimized plan of action to resolve the technical issues and recover equipment functionality to customer satisfaction.
- Travel within the region and worldwide to support escalated issues on-site on short notice.
Requirements
- Master's Level Degree and 0 years related work experience; Bachelor's Level Degree and related work experience of 2 years; or equivalent work experience
Benefits
- Competitive, family friendly total rewards package
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
troubleshootingdebuggingoptical equipmentelectromechanical equipmentcomputer systemssoftware solutions
Soft skills
collaborationproblem-solvingcustomer satisfaction
Certifications
Master's DegreeBachelor's Degree