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Account Manager – Pharmaceutical Sales
Klöckner PentaplastAccount Manager responsible for building customer relationships and executing sales strategy in Pharma sales. Develops understanding of customer needs while managing a project pipeline.
About the role
Key responsibilities & impact- Develop and manage relationships with existing and new customers
- Broaden Kp understanding of our customer’s business and strengthen the value of these relationships
- Use market, industry, and customer research to establish clear understanding key goals and strategies surrounding finance, operations, product, and patient acquisition
- Build strong, productive, and respectful relationships with internal peers and support roles
- Develop a comprehensive understanding of the Pharma and Medical Device product portfolios, service offerings, application requirements, manufacturing process and quality/regulatory requirements pertaining to our value proposition
- Develop value alignment with customers and prospects to expand on areas of differentiation, while offering insight for continuous improvement in areas of value gap
- Build a project pipeline with customers in territory
- Manage this pipeline through accurate and timely documentation within our CRM: creating a source of truth within your territory
- Manage and advance projects from inception through to close-win, leveraging the internal relationships/resources needed for this team effort
- Demonstrate negotiation skills to maximize growth of volume and profit while also sustaining long term relationships with customers and their personnel
- Manage assigned book of business, OE and OB with financial savvy
- Achieve monthly budgeted volume and profit
- Maximize profit by managing pricing and required price adjustments (supported by sales controlling) for customers within your territory
- Be aware of, and responsive to market conditions, competitive pricing and strategy and analyzing competitor activity
- Prospect for potential customers using various direct methods such as calling and face to face meetings, and indirect methods such as networking and responding to internal lead generation
- Travel as needed, both within your territory and outside for value-stream or marketing purposes
Requirements
What you’ll need- Commercial or technical studies/education with min. experience of 5 – 10 years in sales of highly sophisticated products, preferably in the packaging industries for Pharma and Medical Device
- Working knowledge of polymers and related conversion capabilities (calendaring, extrusion, lamination, etc.)
- Demonstrated expertise around the design and implementation of a disciplined sales plan and process
- Ability to communicate and work effectively in a team environment with problem solving mind set
- Computer skills, MS Office, SAP and SalesForce knowledge advantageous
- Excellent presentation skills
- Financial skills sufficient to evaluate the business implications of customer related decisions
- A highly organized nature, able to self-manage with excellent time management skills and the ability to make decisions
- Ability to manage for aggressive growth with a strong sense of urgency
- Proven Independent results-driven individual
- Demonstrated ability to motivate customers, challenge ideas, and build constructive relationships.
Benefits
Comp & perks- Diversity, Equity and Inclusion initiatives
- Opportunities for career development
- Inclusive workplace culture
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales plan designsales process implementationfinancial evaluationpolymers knowledgeconversion capabilitiesproject managementnegotiation skillscustomer researchmarket analysispipeline management
Soft Skills
relationship managementteam collaborationproblem solvingtime managementself-managementdecision makingpresentation skillsresults-drivenorganizational skillscustomer motivation