Program Manager

• Lead end-to-end program planning and execution for People Analytics initiatives (BI dashboards, data governance frameworks, enablement projects, and documentation)
• Maintain and continuously refine the People Analytics roadmap, OKRs, and milestone tracking across all workstreams
• Oversee Jira workflow for ad hoc reporting requests and larger projects - from intake and triage through delivery and release - ensuring timely response and transparent prioritization
• Manage risk, dependencies, and resource planning across BI, Data Engineering, and HRIS teams
• Serve as the single point of truth for project status, blockers, and progress reporting
• Build and manage the release management framework, including dev → UAT → production workflows, release documentation, and communication
• Govern and structure Confluence documentation, ensuring consistent templates, ownership, and version control across dashboards and processes
• Drive process optimization - standardizing how the People Analytics team tracks work, communicates, and delivers
• Partner with BI developers to operationalize the Design Standards & Branding Framework across deliverables
• Own and execute the change management strategy for new dashboards (e.g., attrition, recruiting, …) ensuring adoption, understanding, and sustained usage
• Develop and maintain enablement assets such as quick-start user guides, explainer videos or walkthroughs, FAQ and glossary pages linked to Confluence
• Partner with Analytics Business Partners to coordinate training sessions, demos, and communications that drive awareness and confidence
• Lead dashboard adoption campaigns, track usage analytics, and identify opportunities to simplify or consolidate underused dashboards
• Gather and synthesize user feedback to inform continuous improvement in BI products
• Integrate enablement metrics (adoption, usage frequency, training participation) into People Analytics’ reporting
• Partner with the Head of People BI Analytics to operationalize the Data Governance Framework ensuring clear ownership, access management, and documentation standards
• Maintain the Security Matrix, track access requests, and schedule periodic audits with HRIS and Data Engineering
• Support the Data Governance Council cadence preparing materials, action logs, and decision tracking
• Coordinate across HRIS, Data Engineering, Analytics Business Partners, and BI teams to ensure cross-functional alignment and progress
• Run standing cadences - BI standups, steering committees, retrospectives, and leadership updates
• Manage communications and documentation for all releases, launches, and quarterly stakeholder reviews
• Partner with HR leadership to build transparency into People Analytics deliverables and outcomes

Program Manager, People Analytics Enablement

People Operations

• Oversee end-to-end planning, execution, and delivery of employee surveys.
• Develop and manage project plans, timelines, and deliverables.
• Coordinate with stakeholders to align survey goals and communications.
• Monitor risks, issues, and dependencies.
• Serve as primary contact with survey vendors for design, deployment, and reporting.
• Ensure deliverables meet quality, timeline, and compliance standards.
• Validate survey builds, dashboards, data extracts, and reports.
• Support vendor relationship management, contracts, budgets, and renewals.
• Define survey goals, item design, and target audiences.
• Build, test, and deploy surveys using Qualtrics, Perceptyx, or Culture Amp.
• Manage distribution lists, invitations, and reminders.
• Ensure accessibility and compliance with data privacy standards.
• Partner with analytics teams to ensure accurate data capture and reporting.
• Validate data quality before release.
• Create clear, actionable reports, dashboards, and scorecards.
• Support post-survey debriefs and action planning sessions.
• Act as primary contact for survey-related inquiries.
• Enable and guide stakeholders on survey best practices and results interpretation.
• Align survey efforts with organizational priorities and cultural values.
• Develop and present actionable recommendations to leaders.

KKR

Program Manager, People Analytics Enablement

Employee Survey Strategist – Human Capital People Analytics