KKday

DevOps Engineer

• 負責產品的技術維運工作,保障產品整體高效能高可用狀態
• 提升團隊開發效率,維護改善 CI/CD 工具與流程
• 負責系統發佈、部署、優化、監控、日誌等系統和流程的建設
• 優化服務設計和技術架構滿足業務增長
• 協助開發團隊定位排除生產環境的問題
• 建置產品持續營運與監控穩定性 Dashboard 與產品開發團隊,討論維運需求與問題,提出改善建議,團隊一同解決
• 注重 DevOps 精神,建立良好的跨團隊合作模式,透過溝通建立信任關係

資深系統維運工程師 – Senior DevOps Engineer

Customer Support

• Provide exceptional customer service and onsite assistance
• Achieve goals like improving user experience, increasing website traffic and sales, and developing brand loyalty
• Deliver excellent customer service through communication channels (phone, email, and chat)
• Liaise with both internal and external parties for daily operation to enhance workflow efficiency
• Document and classify interactions and issues accurately in the appropriate systems
• Accountable for meeting individual (KPIs) and team goals
• Perform ad-hoc tasks and projects as assigned

資深系統維運工程師 – Senior DevOps Engineer

Executive, Customer Experience, Cantonese