Kiwi

Platform Engineer

• You will lead the design and implementation of a robust, asynchronous Python backend (FastAPI). This system must handle complex AI agent orchestration, streaming data, and heavy processing while maintaining low latency and security.
• You will design the backend for frontend (BFF) and service layers that connect our AI modules (agents, processing, memory) to the KiwiAI Nexus interface. Your architecture will ensure that every model output is traceable, observable, and perfectly integrated into the UI.
• To empower our Data Science team to contribute directly to production, you will lead the shift from our current JavaScript backend to a unified Python ecosystem. This means aligning standards, patterns, and libraries that make this transition seamless and high-quality.
• You will champion the use of AI-assisted development tools (Cursor, Copilot, etc.) to accelerate our output while maintaining rigorous standards through automated testing and observability.

Senior AI Platform Engineer

Operations

• Customer & Team Support: Review and resolve negative customer insights. Address and complete operational requests submitted by the customer support, collections, and sales teams, primarily through Jira ticket completions.
• System Audits & Data Integrity: Perform regular system audits to monitor compliance and ensure data integrity.
• Complex Issue Resolution: Investigate and resolve complex billing issues.
• Leadership Reporting: Escalate key findings and risks to senior leadership.

Senior AI Platform Engineer

Operations Analyst