Kitchen Tune Up

Customer Success Manager

• Follow up with customers and prepare proposals from home
• Meet with customers in their homes to assess needs and present kitchen design solutions
• Build and revise quotes based on each customer's vision

Client Success Associate

Sales

• Start your consultative sales career with us!
• Work-from-home benefits, structured sales mentorship
• Follow up with customers and prepare proposals from home
• Meet with customers in their homes to assess needs and present kitchen design solutions

Sales Trainee

• Consult and educate prospective clients on our services and achieve a closing rate of 40-50%
• Attend staff meetings 2-4 times a Month
• Generate 50% of your own leads by cold calling and networking with other industry professionals
• Look after samples and provided company equipment
• Use company software in a cohesive and productive manner

Sales Job

Account Executive

• Conduct in-home sales in the homes of prospects, using our proven sales process
• Gather information on all project-related products to present solutions to the client
• Prepare cabinet and bathroom drawings using design software
• Create proposals and related information to present to the client
• Communicate with the client throughout the process
• Attend in-person weekly sales team meetings and training sessions

Design Sales Consultant

• Conduct the Kitchen Tune-Up sales process (training is provided)
• Conduct scheduled in-home consultations, making presentations to homeowners
• Confident to ask for the order, persistent in sales follow-up, strong desire to win and succeed
• Cooperatively market your skills as an industry professional
• Ability to take basic measurements and draw neat diagrams
• Computer and smartphone proficient
• Creates outside leads and sales other than those generated by the office
• Qualifies each prospect’s wants and needs into a plan of sales actions
• Gathers information on all job-related products in order to provide a presentation to the customer
• Assembles a quote and related information to present to the customer with the goal of creating a sale
• Revises quotes or drawings as customers’ wants and needs are assessed
• Collects payments from customers
• Communicates necessary information to home office Design Services to enable them to complete the order
• Meets the installer at the job prior to installation to inspect and cover all necessary details
• Continues customer contact during the job and monitors all related activities

Kitchen Remodeling Sales Specialist

Administrative Assistant

• Work with Project Manager and franchise owner to prepare and organize documentation for project records.
• Track and schedule project timelines.
• Place and submit orders from suppliers.
• Work collaboratively with a team.
• Answer incoming calls and input, track, and maintain prospects and client information.