Kitchen Tune Up

Account Executive

• Manage lead flow and client projects from beginning to end.
• Maintain frequent communications with clients and prompt follow-up with prospects and clients.
• Conduct the Kitchen Tune-Up sales process (training is provided).
• Have confidence to ask for the sale, be persistent in follow-up, and have a strong desire to succeed.
• Track and maintain notes in our CRM software.
• Represent the brand professionally in appearance and attire, and position yourself as an industry professional.
• Communicate regularly with the franchise owner and sales manager and follow instructions for the sales process.
• Generate leads at home shows and other networking, industry, and local events.

Kitchen Sales Representative

• Access to pre-qualified leads, no cold calling.
• Receive comprehensive, four week training, designed to provide you with the essential tools and knowledge to succeed in the role.
• Career path in sales and management, with progression determined by your performance.

In Home Sales Consultant

Administrative Assistant

• Work with Project Manager and franchise owner to prepare and organize documentation for project records.
• Track and schedule project timelines.
• Place and submit orders from suppliers.
• Work collaboratively with a team.
• Answer incoming calls and input, track, and maintain prospects and client information.

Operations

• Own and protect the founder's calendar; schedule, confirm, and reschedule meetings
• Triage email inboxes daily; draft replies; surface what needs attention
• Prep meeting agendas and capture notes; chase action items to close
• Manage personal admin overflow (travel, vehicle, document renewals)
• Outbound Calling (a meaningful part of this role)
• Cancelled appointment recovery — call cancelled and no-show consultations to reschedule (we currently have a major gap here and need someone who closes it)
• Appointment confirmations — day-before calls to confirm consultations and reduce no-shows
• Proposal follow-up — call open proposals to answer questions and move them to close
• Vendor and supplier coordination — schedule deliveries, confirm payments, request COIs
• Past customer outreach — review requests, referral asks, repeat-business calls
• Coordinate vendor payments through Bill.com (you prep, founder approves)
• Help run payroll cycles through Gusto
• Keep CRM systems clean — ServiceMinder and GoHighLevel (proposals, invoices, contact records)
• Help plan and execute showroom events (design open houses, vendor partner events)
• Respond to Amazon Seller Central customer messages (<24 hr SLA)
• Brief and schedule our content creator across social platforms
• Track inventory and flag reorder points
• Organize company documents in Google Drive and Notion
• Maintain vendor contract registry (COIs, W-9s, renewal dates)
• Coordinate vehicle maintenance and registration

Kitchen Sales Representative

In Home Sales Consultant

Administrative Assistant

Part-Time Executive and Operations Assistant