Senior Revenue Operations Manager
Kit (formerly ConvertKit)
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $130,000 - $159,000 per year
Job Level
Senior
About the role
- You're a systems thinker who thrives on bringing order to complexity.
- Data is your north star, but you know how to translate insights into action.
- You combine analytical rigor with practical execution and cross-functional influence.
- You partner closely with Sales, Marketing, Finance, and Customer Success to shape both the "what" and the "how."
- You thrive in ambiguity, take ownership, and elevate the teams around you.
- You will be Kit's first dedicated Revenue Operations hire, establishing the foundation for how we operate as we scale.
- You'll report to Dave Altarescu, Chief Revenue Officer, working as his strategic partner in driving operational excellence across our revenue functions.
- You'll collaborate with our Sales & Migrations team (5 people), Marketing team (9 people), and Creator Growth and Deliverability team (11 people), as well as Product, CX, Kit Ads, Finance, and Data teams.
- Establish yourself as the go-to expert for revenue analytics across the Growth Org, using Hubspot as the centralized hub for tracking the customer funnel.
- Work with the Marketing, Business Development and Sales teams to establish playbooks and optimize lead generation, routing, and attribution between PLG and sales-led motions.
- Work with the Sales and Migration team to build sales dashboards that create momentum and support productivity.
- Enable Creator Growth Managers to track and influence expansion opportunities, both through Creator Pro upsell and leveraging subscriber-tier thresholds.
- Drive adoption of new workflows across teams.
- Build trusted partnerships with revenue leaders.
- Present insights and recommendations that influence strategic decisions about our go-to-market approach.
Requirements
- Deep expertise with HubSpot, including administration, customization, workflow automation, and optimization across Sales Hub, Marketing Hub, and Service Hub
- Strong proficiency with data analysis and visualization tools such as Excel/Google Sheets, Omni, or similar BI platforms
- Experience with revenue tech stack tools such as Gong (conversation intelligence), Intercom (customer communication), and other sales/marketing platforms
- Understanding of revenue metrics and operations fundamentals — from lead scoring and qualification to pipeline velocity to customer acquisition cost to expansion revenue
- Ability to translate complex data into clear insights and actionable recommendations, with strong business acumen to understand how operational decisions impact revenue outcomes
- Clear and concise communication skills, able to explain technical concepts to non-technical stakeholders and drive alignment across diverse teams
- Managing and optimizing HubSpot at scale, including data hygiene, workflow automation, integration management, and custom reporting
- Building dashboards and reports that enable data-driven decision-making for sales, marketing, and leadership teams
- Working in environments with both product-led growth and sales-led growth motions, understanding the operational nuances of each
- Leading cross-functional projects that improved operational efficiency, data accuracy, or revenue predictability
- Working in high-growth SaaS or subscription businesses where you've had to build or scale revenue operations processes
- Championing solutions that demonstrated measurable impact on revenue metrics or operational efficiency
- High agency and ability to work independently while collaborating effectively with stakeholders across the organization
- Systems thinking mindset — you naturally see how pieces connect and can architect solutions that scale
- Strong interest in AI and eagerness to experiment with tools that make revenue operations more efficient and effective
- Comfort with ambiguity and the ability to bring structure to undefined problems — you're building something new here
- Detail-oriented with a commitment to data accuracy, while maintaining perspective on the big picture
- Embraces learning with growth mindset and demonstrated ability to master new tools and processes quickly
Benefits
- Profit Sharing
- Kit equity
- 401k with a 5% match
- We cover up to $2,100 per month toward medical premiums, with dental and vision premiums fully covered. We offer Health Insurance plans through Aetna
- $2,000 equipment allowance for your first two years, $1,000 budget every following two years. Company-provided laptops are issued to every Kit team member and are not included in the equipment budget
- Individual learning + development budget ($3,500/year)
- Gender affirming benefits
- Childcare benefit up to $3,000 annually
- Twenty (20) days of paid time off during each year of employment
- Paid paid vacation: An after-tax bonus of $1,000 for taking five consecutive days of vacation where you’re fully unplugged from work
- Ten (10) paid holidays a year
- Two weeks of paid sick time each year, including mental health + well being days
- Twelve (12) weeks paid parental leave and flexible scheduling in your child’s first year
- Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months
- Winter Break Closure: Kit closes for a week at the end of December, giving everyone a collective break to enjoy the holiday season. *Essential support services remain available, with teams coordinating to ensure coverage during this period*
- Four-week, paid sabbatical after five years with the team
- Fantastic in-person or virtual retreats with the team twice a year
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysisdata visualizationrevenue operationslead scoringpipeline velocitycustomer acquisition costexpansion revenueworkflow automationcustom reportingdashboard building
Soft skills
analytical rigorcross-functional influenceclear communicationbusiness acumenownershipsystems thinkingdetail-orientedcomfort with ambiguitycollaborationgrowth mindset