Kiss Products, Inc.

System Administrator

• Managing and monitoring Manhattan SCALE WMS
• Installing, configuring, testing and maintaining SAP, WMS, WES, and other Warehouse S/W systems
• Developing clear and detailed business requirements and design specifications that can be understood by other delivery teams and business partners
• Analyzing WMS(Manhattan SCALE), WES (Bastian Exacta)
• Working closely and lead discussions with stakeholders to elicit information to understand true business needs as User Stories
• Exhibiting business process expertise in Warehouse Management
• Ensuring the highest levels of systems and infrastructure availability
• Serving as the first point of contact for employees seeking technical assistance
• Performing remote troubleshooting through diagnostic techniques and pertinent questions
• Determining the best solution based on the issue and details provided by customer
• Willingness to travel to warehouse and distribution center locations as needed to support system operations, project implementations, testing, and user support

WMS System Administrator