Director of Revenue Operations

Kira

Director of Revenue Operations at Kira Learning making AI education accessible to every student. Leading operational infrastructure at a fast-growing edtech company.

Posted 5/19/2026full-timeNew York City • New York • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact

Own HubSpot end-to-end: data integrity, pipelines, workflows, automations, reporting, and integrations
Own user management, permissions, and access across the full tech stack
Serve as the primary liaison with vendors and CSMs across our tool ecosystem
Own the configuration and optimization of all Sales and CS tools (Gong, Starbridge, etc.), ensuring interoperability with Claude and AI-powered workflows
Evaluate, onboard, and enable the team on new tools to ensure reps are in execution mode from day one
Build reports, dashboards, and forecasting frameworks providing leadership with clear, actionable visibility into pipeline and performance
Partner with Marketing Ops on funnel analytics and CS on customer health scoring, expansion and churn analysis
Own the end-to-end lead flow: capture, routing, scoring, and handoff between Marketing, Sales, and CS
Design, document and scale revenue processes and ecosystem architecture as the team grows
Identify and close operational gaps in the revenue process before they become problems
Lead the discovery, evaluation, and potential migration to a more robust CRM platform (e.g. Salesforce) as the business scales
Partner with leadership on enablement strategy, rep onboarding, and cross-functional GTM planning

Requirements

What you’ll need

5+ years of experience in Revenue Operations, Sales Operations, or a related function
Experience at a high-growth startup, ideally at the Series A or B stage — you know what it means to build in a fast-moving, resource-constrained environment
Deep HubSpot expertise (admin-level); experience with tools like Gong, Outreach, or similar sales engagement and intelligence platforms
Strong analytical skills and comfort building reports, dashboards, and forecasting models
A systems thinker who can see how the pieces connect and proactively design for scale
Equally comfortable setting strategy and executing hands-on, this is a player-coach role
Excellent cross-functional communication and stakeholder management skills
Experience in edtech or K-12 a plus, but not required

Benefits

Comp & perks

Competitive compensation and equity.
Medical, dental, vision and life insurance, including a medical insurance plan with 100% coverage of employee premiums
Flexible PTO policy and company holidays
DoorDash credit for lunch daily
Dog friendly office 🐶

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

HubSpotdata integritypipelinesworkflowsreportingintegrationslead flowforecasting modelsCRManalytical skills

Soft Skills

cross-functional communicationstakeholder managementsystems thinkingstrategy executionplayer-coach mentality