Product Owner – Kiosk Software & Hardware Platform

KIOSK Information Systems

Product Owner managing software and hardware platform development for kiosk applications at Kiosk Information Systems. Collaborating with teams to meet customer needs and requirements.

Posted 7/8/2026full-timeLouisville • Colorado • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Azure

About the role

Key responsibilities & impact

Work with the customer, stakeholders and other POs to collect project requirements and translate those requirements into user flows, wireframes, and a requirements document
Lead structured requirements-gathering sessions with customers to produce detailed Statements of Work (SOW), capturing functional and non-functional needs for kiosk applications
Turn those flows, wireframes, and requirements into clear work items and deliverables for the software development team
Create and maintain a prioritized backlog which reflects the customer requirements and adheres to all ISO processes
Serve as the voice of the customer to define expected features and functionality
Set and maintain the product vision with the development team
Lead the product release plans and set expectations for delivery of new functionalities
Communicate development progress, processes, and blockers to customer and internal stakeholders
Collaborate with the software development team to ensure accurate project execution
Comfortable working with multiple teams, in house and potentially internationally
Create and maintain software documentation
Regularly conduct interactive demos to customers, gathering and incorporating feedback to satisfy the customer's needs in the most efficient manner possible
Be the Subject Matter Expert for all products your software development teams produce
Facilitate project kickoff and closeout meetings with appropriate staff coordination and necessary artifacts
Provide an active role in identifying and resolving impediments impacting successful team completion of project and release goals
Share knowledge learned with the department to better the organization
Keep abreast of software development best practices and new trends
Partner closely with the hardware manufacturing group and its Project Manager to align software timelines and deliverables with kiosk production schedules
Collaborate with the managed services group responsible for deploying software to kiosks in the field and performing kiosk hardening and security configuration

Requirements

What you’ll need

5 years of experience as a Product Owner, Business Analyst, or Project Manager in a software development environment or a combination thereof
Experience with Azure DevOps or other application lifecycle management or project tracking software
Demonstrated ability to lead requirements sessions, produce Statements of Work, and manage a prioritized work backlog
Experience with kiosk application development, embedded or edge software environments, or hardware-adjacent software products strongly preferred
Familiarity with REST API integrations and the ability to interpret API documentation for partner onboarding and troubleshooting
Experience with or willingness to learn Figma for UI/UX prototyping and requirements visualization during customer sessions
Proficiency or demonstrated ability to use AI tools (e.g., generative AI assistants) to accelerate requirements documentation, create mock UIs, and support rapid prototyping
Understanding of payment processing environments and PCI-DSS compliance considerations is a plus
Experience working with hardware component abstraction layers or SDK-style developer libraries is a plus
Familiarity with managed services operations, software deployment pipelines, or IT field service environments is a plus
The ability to say "no" that is fact-based, communicated in a fashion that creates understanding and acceptance.
Demonstrates influencing, decisiveness, and servant leadership.

Benefits

Comp & perks

Professional Qualities: A sense of ownership and pride in your performance and its impact on the company's success
Critical thinker with strong problem-solving skills
Exceptional written, verbal, and interpersonal skills
Excellent organizational and time-management skills with a strong ability to multitask across concurrent workstreams
Passion for our products and the possibilities in the kiosk market
Comfortable bridging technical and non-technical stakeholders able to translate between customer business needs and engineering realities
Comfortable working across organizational boundaries, including software, hardware manufacturing, managed services, and external partners
Curious and self-directed learner who proactively acquires new tools, domain knowledge, and skills as the product and partner ecosystem evolve.

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Applicant Tracking System Keywords

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Hard Skills & Tools

Requirements DocumentationStatements of WorkBacklog ManagementREST API IntegrationPayment Processing UnderstandingAI Tools ProficiencyEmbedded Software EnvironmentsSDK-Style Developer LibrariesSoftware Deployment PipelinesManaged Services Operations

Soft Skills

InfluencingDecisivenessServant LeadershipCommunicationCollaboration