Warranty Cost of Quality Lead

KION Group

Warranty Cost of Quality Lead transforming warranty data into action at Dematic. Focused on reducing warranty costs and eliminating defects while improving customer satisfaction.

Posted 7/21/2026full-timeMissouri, Texas, Wisconsin • 🇺🇸 United StatesSenior💰 $102,750 - $140,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in warranty analytics, quality management, and continuous improvement, with a strong focus on data-driven decision-making and cross-functional collaboration. Proven ability to lead initiatives that reduce warranty costs and enhance product quality through effective problem-solving methodologies.

Highest-signal resume keywords

Warranty AnalyticsLean Six Sigma Green BeltCross-Functional LeadershipData AnalysisQuality Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data-Driven InitiativesRoot Cause AnalysisCost ReductionQuality ImprovementComplex Data Analysis

Soft Skills

Excellent CommunicationConflict ResolutionInfluencing Without AuthorityProblem SolvingAdaptability

Certifications & Qualifications

Lean Six Sigma Black BeltQuality Certification

Industry Keywords

Cost of Poor QualityWarranty Reduction TargetsProactive Quality OwnershipManufacturingR&D

About the role

Key responsibilities & impact

Own enterprise warranty analytics, identifying systemic failure modes, cost drivers, and emerging risks.
Drive decisions and prioritization across the business that influence project execution, manufacturing, R&D, and lifecycle solutions & services.
Lead cross-functional root cause investigations on high-cost and recurring warranty issues using problem solving / Lean Six Sigma methodologies.
Drive permanent corrective actions and verify effectiveness post-implementation.
Establish and track measurable warranty reduction targets.
Lead difficult conversations with business leaders to drive accountability for defect drivers within their organization and quality outcomes.
Challenge assumptions and decisions using facts, analytics, and customer impact.
Influence without authority to align cross-functional teams around correction and prevention.
Champion a shift from reactive warranty response to proactive quality ownership.
Embed a cost-of-poor-quality mindset across engineering, manufacturing, and project execution.
Elevate the organization’s use of data in warranty and reliability decision-making.

Requirements

What you’ll need

Bachelor’s degree in Engineering, Quality Management, Business or a related field.
8+ years of experience in quality, continuous improvement, cost of quality or related fields.
Demonstrated, quantified success in reducing warranty, defects, or costs of poor quality through data-driven initiatives.
Ability to analyze complex data sets and translate insights into executive-level recommendations.
Experience leading cross-functional root cause or cost-reduction initiatives with measurable impact.
Proven ability to influence business leaders without direct authority.
Comfortable operating in high-ambiguity environments and driving decisions without formal authority.
Lean Six Sigma Green Belt or Black Belt or Quality certification is strongly preferred.
Experience using data to identify risks/issues and prevent repeat failures.
Proven engineering experience is preferred.
Experience with direct customer contact is helpful.
Business insight paired with strong analytical skills.
Excellent communication and conflict resolution skills.
Ability to travel up to 20%.
Ability to thrive in a fast-paced, dynamic environment with multiple priorities.

Benefits

Comp & perks

Career Development
Competitive Compensation and Benefits
Pay Transparency
Global Opportunities