Software Support and Development Engineer

KION Group

. Taking on on-call duties in an international environment .

Posted 5/19/2026full-timeAugsburg • 🇩🇪 GermanyMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

JavaOracle

About the role

Key responsibilities & impact

Taking on on-call duties in an international environment
Acting as service delivery manager for new and long-standing customers
Providing software support, including documenting incoming service cases and their resolutions
Collaborating on software projects (CS, MU, PS, IS)
International project commissioning and post go-live support
Service support for existing customers (WCS, MFC)
Software development for WCS, MFC and OFS systems (PTL, PbV)
Processing change requests for existing customers

Requirements

What you’ll need

Experience with 24/7 on-call 2nd level support
Strong service and customer orientation
Knowledge of automation environments / warehouse management systems
Familiarity with logistics IT environments
Good written and spoken English and German
Willingness to travel
Experience with complex software architectures
Experience in Java software development (minimum 3 years professional experience preferred)
Confident handling of databases (Oracle)

Benefits

Comp & perks

Benefits of an international MDAX group (KION Group)
Plenty of room for creativity in a rapidly growing company
Flexible and mobile working options
Individual support and development opportunities
Employee discounts

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Javasoftware supportsoftware developmentautomation environmentswarehouse management systemscomplex software architecturesdatabasesOracleservice delivery managementchange request processing

Soft Skills

customer orientationcollaborationcommunicationproblem-solvingwillingness to traveldocumentationservice supporton-call supportteamworkadaptability