Key Account Manager

. Serve as the primary pre-contract liaison between Dematic and Amazon ARS Team, fostering trust, transparency, and long-term partnership.

Posted 5/5/2026full-timeGrand Rapids • Missouri, Washington • 🇺🇸 United StatesSeniorLead💰 $76,000 - $112,000 per yearWebsite

Key responsibilities & impact

Serve as the primary pre-contract liaison between Dematic and Amazon ARS Team, fostering trust, transparency, and long-term partnership.
Develop and execute strategic account plans that align with Amazon’s evolving business needs and Dematic’s growth objectives.
Lead the pre-contract coordination of large-scale, technically sophisticated automation and robotics projects.
Collaborate with engineering, operations, and product teams to ensure seamless execution and delivery.
Drive high-stakes negotiations involving pricing, schedules, and long-term agreements.
Monitor account performance metrics, identify trends, and proactively address risks or inefficiencies.

What you’ll need

Bachelor’s degree in Engineering, Business, Supply Chain, or related field (MBA or technical master’s preferred).
7+ years of experience in strategic account management, preferably in automation, robotics, or enterprise technology.
Strong technical aptitude and ability to engage with engineering and operations teams.
Exceptional negotiation, communication, and interpersonal skills.
Experience working with Amazon or other large enterprise clients is a strong plus.

Comp & perks

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

strategic account managementautomationroboticstechnical aptitudenegotiationperformance metricsrisk management

Soft Skills

communicationinterpersonal skillscollaborationtrust buildingtransparency

Certifications

Bachelor’s degreeMBAtechnical master’s