Software Engineer, Technical Support

KION Group

. Assist project and technical engineers in integration of new systems .

Posted 4/27/2026full-timeRemote • Missouri, New York, Texas, Utah, Wisconsin • 🇺🇸 United StatesJuniorMid-Level💰 $65,000 - $94,500 per yearWebsite

Tech Stack

Tools & technologies

OracleSQL

About the role

Key responsibilities & impact

Assist project and technical engineers in integration of new systems
Assist technical and development personnel in application quality testing
Work on site to install, commission, and test installation of material handling solutions
Provide specified technical support to customers on-site
Troubleshoot server hardware, Ethernet networks and other peripherals such as printer
Review Sales and Estimating Functional Specifications documentation
Travel approximately 20% of the time to different customer locations and Dematic locations in the United States
Participate in an on call rotation during non-business hours

Requirements

What you’ll need

Bachelor's Degree (Computer Science, Software Engineering, or related field)
At least 2 years' experience in software, network and/or hardware engineering positions (preferably in Material Handling Industry)
Experience with Oracle databases
Experience with MS SQL Database
Experience with Windows operating systems

Benefits

Comp & perks

Career Development
Competitive Compensation and Benefits
Pay Transparency
Global Opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

software engineeringnetwork engineeringhardware engineeringapplication quality testingtroubleshootingOracle databasesMS SQL DatabaseWindows operating systemsmaterial handling solutions

Soft Skills

technical supportcommunicationproblem-solvingteam collaboration