Controls Engineer, Technical Support

KION Group

. Provides skilled technical assistance for material handling systems and automated equipment.

Posted 4/22/2026full-timeGrand Rapids • Missouri, Texas, Wisconsin • 🇺🇸 United StatesMid-LevelSenior💰 $65,000 - $140,000 per yearWebsite

Tech Stack

Tools & technologies

CloudERPOracle

About the role

Key responsibilities & impact

Provides skilled technical assistance for material handling systems and automated equipment.
Analyzes problems/technologies and develops options for solutions.
Solves complex problems and takes new perspectives on existing solutions.
Contributes to functional/business projects and takes accountability for ongoing activities.
Diagnoses and resolves technical issues related to conveyors, sorters, AS/RS, robotics, and PLC-controlled systems.
Communicates effectively with customers regarding issue status and timelines.

Requirements

What you’ll need

Associate or Bachelor’s degree in Engineering, Technical Management, or related field (or equivalent experience).
3–5 years of experience in technical support within material handling, automation, or logistics.
3+ years' experience with controls hardware troubleshooting.
3+ years electrical troubleshooting experience.
Strong understanding of automated systems and basic PLC troubleshooting.
Capable of troubleshooting Allen Bradley Logix PLC, Siemens, Modicon PLC, and controls platforms experience a plus.
Familiarity with ERP and CRM platforms (SAP, Oracle, Salesforce Service Cloud).
Excellent problem-solving and organizational skills.
Strong customer service mentality.

Benefits

Comp & perks

Career Development
Competitive Compensation and Benefits
Pay Transparency
Global Opportunities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

technical assistanceproblem analysiscomplex problem solvingdiagnosing technical issuestroubleshootingautomated systemsPLC troubleshootingcontrols hardware troubleshootingelectrical troubleshootingmaterial handling systems

Soft Skills

effective communicationproblem-solvingorganizational skillscustomer service mentalityaccountability