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Controls Engineer – Technical Support
KION Group. Participates in the support of Complex systems that integrate hardware and software.
About the role
Key responsibilities & impact- Participates in the support of Complex systems that integrate hardware and software.
- Provides support in Complex material specification, schematic troubleshooting and appropriate follow-up.
- Participates in recommending ideas related to productivity improvement, cost reduction and improvement in customer satisfaction.
- Provide troubleshooting expertise to Dematic's customers.
Requirements
What you’ll need- Bachelor's Degree
- 3 to 5 years of experience in a related field providing Customer Service Support.
- Experience with Allen Bradley Logix PLC controls platforms.
- Experience with controls hardware troubleshooting.
- Siemens and Modicon PLC experience a plus.
- Electrical troubleshooting experience.
- Strong Customer Service mentality.
- Strong verbal communication skills over the phone.
- Ability to work independently.
- Ability to in shifts.
Benefits
Comp & perks- Travel between 10-20% to different customer locations which may include weekends and overtime.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Allen Bradley Logix PLCcontrols hardware troubleshootingSiemens PLCModicon PLCelectrical troubleshooting
Soft Skills
Customer Service mentalityverbal communication skillsindependent workability to work in shifts
Certifications
Bachelor's Degree