KION Group

Controls Engineer – Technical Support

KION Group

full-time

Posted on:

Location Type: Office

Location: Guadalupe • Mexico

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • Participates in the support of Complex systems that integrate hardware and software.
  • Provides support in Complex material specification, schematic troubleshooting and appropriate follow-up.
  • Participates in recommending ideas related to productivity improvement, cost reduction and improvement in customer satisfaction.
  • Provide troubleshooting expertise to Dematic's customers.

Requirements

  • Bachelor's Degree
  • 3 to 5 years of experience in a related field providing Customer Service Support.
  • Experience with Allen Bradley Logix PLC controls platforms.
  • Experience with controls hardware troubleshooting.
  • Siemens and Modicon PLC experience a plus.
  • Electrical troubleshooting experience.
  • Strong Customer Service mentality.
  • Strong verbal communication skills over the phone.
  • Ability to work independently.
  • Ability to in shifts.
Benefits
  • Travel between 10-20% to different customer locations which may include weekends and overtime.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Allen Bradley Logix PLCcontrols hardware troubleshootingSiemens PLCModicon PLCelectrical troubleshooting
Soft Skills
Customer Service mentalityverbal communication skillsindependent workability to work in shifts
Certifications
Bachelor's Degree