Software Support and Development Engineer
KION Group
full-time
Posted on:
Location Type: Office
Location: Augsburg • Germany
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About the role
- Assumption of on-call duties in an international environment
- Service delivery manager for new and long-term existing customers
- Carrying out software support including documentation of incoming service cases, with descriptions of solutions
- Collaboration on software projects (CS, MU, PS, IS)
- International project commissioning and after-go-live support
- Service support for existing customers (WCS, MFC)
- Software development for WCS, MFC and OFS systems (PTL, PbV)
- Processing change requests for existing customers
Requirements
- Experience with 24/7 on-call second-level support
- Strong service and customer orientation
- Knowledge of automation environments / warehouse management systems
- Familiarity with logistics IT landscapes
- Good written and spoken English and German
- Willingness to travel
- Experience with complex software architectures
- Experience in Java development (minimum 3 years professional experience desirable)
- Confident handling of databases (Oracle)
Benefits
- Benefits of an international MDax group (KION Group)
- Ample room for creativity in a rapidly growing company
- Flexible and mobile working options
- Individual support and professional development
- Employee discounts
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Javasoftware supportsoftware developmentdatabase managementautomation environmentswarehouse management systemscomplex software architecturesservice delivery managementdocumentationchange request processing
Soft skills
customer orientationcollaborationcommunicationwillingness to travelproblem-solving