Employee Relations Specialist
KION Group
Employee Relations Specialist
KION Group
full-time
Posted on:
Location Type: Office
Location: Grand Rapids • Missouri, Wisconsin • 🇺🇸 United States
Visit company websiteSalary
💰 $75,000 - $100,000 per year
Job Level
Mid-LevelSenior
About the role
- Conduct thorough internal investigations of reported complaints, policy violations, and incidents in a neutral and respectful manner.
- Consult with HR business partners to determine if any protective measures are recommended while investigations are ongoing.
- Provide recommendations based on investigation findings and consult HR leadership on next steps.
- Document investigations thoroughly and in a timely manner.
- Consult and provide guidance to HR business partners and generalists in lower risk complaints to enhance knowledge and capabilities.
- Serve as the HR liaison to investigation stakeholders including HR, Legal, Internal Audit, Safety, Security, and Digital Forensics.
- Manage investigation tracking method and report on trends.
- Manage investigation document retention.
- Identify, design, and provide education opportunities for People Managers and the HR Community on key topics and trends in the Employee Relations space.
- Identify and recommend areas for process, policy, or technology enhancements to increase efficiencies, reduce risk, or improve workplace culture.
- Manage investigative intake, including assessing reports from multiple platforms, analyzing the potential risk impact and creating cases for investigation in the company case management system.
Requirements
- 5+ years of Employee Relations work experience
- Bachelor's degree preferred or equivalent experience
- Able to handle confidential information in a professional matter
- Demonstrates ability to develop thorough, complete reports with expediency
- Demonstrates empathy, neutrality, and good judgement
- Demonstrates an acute attention to detail and highly organized behaviors
- Able to create a calm atmosphere and de-escalate emotionally charged situations
- Able to influence peers and leadership for the best results possible
Benefits
- Career Development
- Competitive Compensation and Benefits
- Pay Transparency
- Global Opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
investigation documentationcase management systemreport writingrisk assessmentpolicy analysisprocess improvementdata analysisemployee relationsconfidential information handlingeducation design
Soft skills
empathyneutralitygood judgementattention to detailorganizational skillsde-escalationinfluencecommunicationconsultationcollaboration