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Tech Stack
Tools & technologiesAWSAzureCloudKubernetes
About the role
Key responsibilities & impact- Assist in identifying friction in the first deployment and onboarding experience
- Help document common user issues and patterns observed during onboarding
- Support improvements to onboarding flows in collaboration with marketing and product teams
- Build production-grade demo applications that show how Sevalla replaces AWS, Google Cloud, Azure, and Kubernetes setups, helping users evaluate real production use cases
- Support technical validation during evaluation (light pre-sales), progressing toward independently delivering product overviews and demos that help move qualified users into production
- Assist in building and maintaining funnel visibility (signup → activation → paid)
- Support analysis of user behavior to identify drop-off points and onboarding friction
- Help document key insights and surface opportunities to improve conversion
- Support lifecycle and onboarding workflows across Mixpanel, Intercom, and HubSpot
- Assist with tracking, messaging, and lead routing to ensure high-intent users are identified and supported
- Help improve how users move from initial engagement to activation and production usage
- Report daily to Mentor(s) on completed tasks and progress
- Participate in weekly 1:1 meetings with their Mentor
- Participate in performance reviews with their Manager at the end of the first and third months
- Use Mixpanel, Intercom, HubSpot, Slack, and related tools to manage and track work
- Maintain active communication in the Kinsta Slack workspace
Requirements
What you’ll need- You have a strong interest in GMT and Technology
- You are detail-oriented and eager to learn new tools and processes
- You have good written and verbal communication skills in English
- You are proactive, organized, and able to manage tasks independently in a remote environment
- You have a positive attitude and are enthusiastic about contributing to a global team
Benefits
Comp & perks- flexible and remote-first environment
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
detail-orientedeager to learngood written communicationgood verbal communicationproactiveorganizedindependent task managementpositive attitudeenthusiasticteam collaboration
