Patient Outreach Manager

Kinetic Clinical Research

Patient Outreach Manager responsible for patient outreach and team management at clinical research sites. Leading recruitment efforts and maintaining relationships with community organizations in Southern California.

Posted 5/24/2026full-timeAnaheim • California • 🇺🇸 United StatesMid-LevelSenior💰 $70,304 per yearWebsite

Tech Stack

Tools & technologies

Google Cloud Platform

About the role

Key responsibilities & impact

Conduct patient outreach directly — phone, digital, and community-based — at least half of your working time
Manage and develop the Patient Outreach Coordinator team
Monitor team performance against enrollment targets and provide hands-on coaching
Use outreach tools and CTMS data to identify process improvements and keep pipelines moving
Build and maintain referral relationships with physician offices and community organizations
Coordinate with clinical teams to align recruitment pipelines with site capacity
Maintain accurate and complete recruitment records in the CTMS
Report enrollment status and team performance to leadership

Requirements

What you’ll need

3+ years of patient recruitment experience in clinical research, preferably in a multi-site environment
Proven ability to lead a team and drive measurable results
Strong organizational and communication skills
Experience with CTMS platforms and digital outreach tools
Bilingual English/Spanish strongly preferred
Current GCP certification required
Valid California driver's license and reliable transportation

Benefits

Comp & perks

Competitive compensation with medical insurance
401(k) retirement plan
Paid time off and holidays
Opportunities for growth in a rapidly expanding clinical research organization

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

patient recruitmentclinical researchteam leadershipprocess improvementenrollment tracking

Soft Skills

organizational skillscommunication skillscoachingrelationship building

Certifications

GCP certificationCalifornia driver's license