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Kinective

Senior Salesforce Administrator

Kinective

Senior Salesforce Administrator at Kinective improving tech solutions for banks and credit unions. Responsible for Salesforce customization and supporting business systems effectively while collaborating with stakeholders.

Posted 6/5/2026full-timeRemote • Arizona • 🇺🇸 United StatesSenior💰 $110,000 - $130,000 per yearWebsite

Tech Stack

Tools & technologies
Cloud

About the role

Key responsibilities & impact
  • Partner with cross-functional stakeholders and Salesforce architect to document business requirements and translate them into scalable technical solutions within Salesforce and other third-party business systems, including Kinective’s PSA tool and marketing automation tool
  • Customize Salesforce and other applications by configuring workflows, process automation, user interfaces and data models
  • Ensure data quality, perform deduplication, and oversee data migrations
  • Maintain comprehensive system documentation, including business process workflows, data flow diagrams, solution architecture and release notes
  • Manage user accounts, roles, permissions and licenses
  • Develop and maintain reports and dashboards to support decision-making
  • Provide ongoing support and troubleshooting for business systems
  • Adhere to university policies, industry best practices, and compliance standards for Salesforce and other systems administration

Requirements

What you’ll need
  • 5+ years of Salesforce Administrator experience
  • Extensive knowledge of Salesforce platform capabilities, including Sales Cloud, Service Cloud, and Community Cloud, CPQ, and expertise in key Salesforce architectural concepts (especially Salesforce CPQ)
  • Experience with marketing automation and PSA tools. Specific experience with HubSpot and Certinia a plus
  • Proficiency in flows, validation rules, reports, dashboards, and user management
  • Experience with Agile project management framework
  • Preference for experience in the banking and financial institution industry in a B2B SaaS environment

Benefits

Comp & perks
  • Comprehensive health coverage (medical, dental, vision, prescriptions, life & disability)
  • Flexible PTO, 11 company holidays, and generous parental and caregiver leave
  • An immediately vested 401(k) with company contributions
  • Wellness resources and professional development opportunities

ATS Keywords

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Hard Skills & Tools
Salesforce AdministratorSales CloudService CloudCommunity CloudCPQflowsvalidation rulesreportsdashboardsuser management
Soft Skills
collaborationdocumentationtroubleshootingdata quality managementprocess automation