Kinect Solar

Chief Operating Officer

• Lead the operations organization across warehouse, logistics, inventory, fulfillment, and special projects
• Manage and optimize the contracted warehouse and 3PL network — carrier and partner selection, performance management, and network design
• Direct freight strategy for specialized cargo (transformers, BESS, trackers, modules), including heavy/oversized freight, permitting, hazmat handling for lithium-ion, and insurance
• Establish and own operational KPIs across logistics, warehouse, inventory, and fulfillment: on-time delivery, cost per shipment, damage rates, dwell time, inventory accuracy, claims ratio, and carrier performance
• Assess organizational structure, talent, and operational ownership while integrating and scaling warehouse, transportation, logistics, inventory, and fulfillment operations
• Build the BD and sales infrastructure that supports both business lines — pipeline management, forecasting, CRM, deal desk, and the cadence that connects commercial activity to capacity and resource planning
• Partner with the Sales Leaders to translate their commercial strategies into repeatable, measurable processes — without owning the customer relationships
• Own pricing, margin management, and deal-desk discipline as enterprise functions
• Build the data and reporting infrastructure that gives the executive team real-time visibility into pipeline, backlog, and conversion
• Own the enterprise operating cadence — weekly, monthly, and quarterly business reviews, KPI dashboards, and the rhythms that hold the company accountable to its plan
• Partner with the CEO, CFO, and Board to translate strategic priorities into operating plans and quarterly objectives
• Build the operating framework, accountability structure, and decision-making processes required to scale the business. Serve as a thought partner to the Sales Leaders on operating efficiency, organizational design, and execution within their business lines
• Build and scale a project management function that supports increasingly complex customer projects.
• Establish project governance, operational handoffs, and cross-functional execution to ensure projects are delivered safely, compliantly, and on schedule.
• Own operational systems strategy — WMS/TMS evaluation and implementation, CRM, deal desk tooling, and operational integrations across the tech stack
• Partner closely with the CFO on NetSuite and the broader ERP environment; NetSuite functional support reports to the CFO with a dotted line to the COO for operational priorities
• Lead the IT Systems Product Manager and partner with corporate IT and shared services (under the CFO) on a unified, scalable technology environment
• Champion data and analytics initiatives that create enterprise-wide visibility and lead major IT and operational transformation projects
• Build and lead the Compliance function as the business scales, ensuring operational, transportation, warehouse, safety, and renewable energy compliance requirements are proactively managed
• Own federal and state regulatory compliance for battery storage and renewable energy products, including DOT hazmat (lithium-ion), state permitting for oversized loads, etc.
• Oversee in-house counsel for commercial agreements (supplier, customer, 3PL, carrier) and the deal desk legal review workflow
• Partner with the Sales Leaders on commercial contract strategy and own consistent legal and deal-desk discipline across the company's commercial activity
• Lead and develop the operations organization while evaluating talent, organizational effectiveness, and opportunities to improve performance. Manage the relationship with offshore contractor partners supporting administrative and operational functions
• Serve as a strategic partner to the Board, CEO, and executive team; contribute to enterprise strategy and growth planning
• Embody and reinforce Kinect Solar's culture and values