Kindred Bravely

Manager, Operations & Supply Chain

Kindred Bravely

full-time

Posted on:

Location Type: Remote

Location: Remote • California • 🇺🇸 United States

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Salary

💰 $85,000 - $100,000 per year

Job Level

Mid-LevelSenior

About the role

  • Serve as primary business owner for our 3PL relationship, managing daily communication, issue resolution, and weekly/monthly performance reviews.
  • Monitor SLAs, KPIs, and operational accuracy across receiving, putaway, picking, packing, and returns.
  • Partner with the 3PL to forecast labor and capacity based on inventory flow, seasonality, and new product launches.
  • Drive continuous improvement around warehouse processes, inventory accuracy, and cost-to-serve.
  • Manage all inbound freight from factories to 3PL, ensuring timelines are met from EXF to delivery.
  • Oversee relationships with freight forwarders; manage communication on bookings, routing, consolidations, and exceptions.
  • Oversee international freight terms, factory payment terms, duty calculations, and overall landed-cost impacts.
  • Ensure all documentation (commercial invoices, packing lists, 7501s, SSCC labels, carton files, etc.) is accurate and received on time.
  • Collaborate cross-functionally to support the onboarding of new partners and expansion of existing relationships.

Requirements

  • 5-7+ years of experience in Operations, Supply Chain, or Logistics, ideally within ecommerce, apparel, or CPG.
  • Strong understanding of international logistics, including freight bookings, customs clearance, HTS, duties, and freight/payment terms.
  • Experience managing relationships with 3PLs, freight forwarders, and wholesale partners.
  • Demonstrated ability to oversee both high-level strategy and hands-on operational execution.
  • Strong analytical skills; comfortable with data, dashboards, and system workflows (NetSuite a plus).
  • Excellent communication, vendor management, and cross-functional leadership skills.
  • Highly organized, proactive, and able to operate in a fast-paced, high-growth environment.
  • Passion for continuous improvement and building scalable, efficient processes.
Benefits
  • Remote Flexibility: Work from anywhere in the US while growing your career.
  • Positive culture: Join a team that values collaboration, transparency and support.
  • Meaningful work: Contribute to a mission that empowers women and families.
  • Award winning products: Be part of a company recognized for quality and innovation.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
operations managementsupply chain managementlogistics managementinventory managementdata analysisperformance metricsfreight managementcustoms clearancecost analysiscontinuous improvement
Soft skills
communicationvendor managementcross-functional leadershiporganizational skillsproactive problem solvinganalytical skillsrelationship managementstrategic thinkingadaptabilityteam collaboration