Customer Service Center Representative, Outbound Telemarketing Consultant (part-time / full-time)
KIND GmbH & Co. KG
part-time
Posted on:
Location Type: Hybrid
Location: Burgwedel • Germany
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About the role
- Independently initiate contact with our existing customers
- Actively schedule appointments for consultations in our stores
- Maintain and expand existing customer relationships
- Provide telephone-based customer advice on products, pricing and the KIND consultation process
- Work independently and take responsibility based on clearly defined targets
Requirements
- Experience in telemarketing is desirable; career changers are welcome
- Availability from at least 25 hours per week
- Enjoy structured, goal-oriented customer communication and performance- and results-oriented work
- Confident, empathetic and persuasive demeanor in customer interactions
- Comfortable with both customer support and active selling
- Strong customer and service orientation and a high commitment to quality
- Independent, reliable and self-directed working style
- Motivated to take on new tasks and to achieve goals together
Benefits
- Structured onboarding and a well-coordinated team where personal commitment and mutual support come first
- A growing, modern environment with opportunities to shape your role and short decision-making paths
- Flexible working hours, partial remote work and a modern workplace at the KIND Campus
- Daily freshly prepared meals in our subsidized staff restaurant – regional, organic quality and always with a vegetarian option
- Employee discounts of up to 50% for staff and 30% for family members on our KIND products (glasses & hearing aids)
- "Corporate benefits" – attractive employee offers from well-known providers
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
empathetic demeanorpersuasive demeanorcustomer orientationservice orientationindependent working stylereliable working styleself-directed working stylemotivatedgoal-oriented communicationperformance-oriented work