KIND GmbH & Co. KG

Customer Support

• Empfang und Betreuung unserer Kund:innen im Fachgeschäft mit viel Empathie und Serviceorientierung
• Eigenverantwortliche Koordination von Terminen
• Unterstützung beim Verkauf von Zubehör und Reinigungsprodukten
• Administrative Aufgaben

Mitarbeiter Kundenservice – befristet

• Welcoming and assisting our customers in the specialist store with empathy and a strong service orientation
• Independently coordinating appointments
• Assisting with the sale of accessories and cleaning products
• Administrative tasks

Customer Service Representative – Fixed-term

Marketing

• Independently initiate contact with our existing customers
• Actively schedule appointments for consultations in our stores
• Maintain and expand existing customer relationships
• Provide telephone-based customer advice on products, pricing and the KIND consultation process
• Work independently and take responsibility based on clearly defined targets

Customer Service Center Representative, Outbound Telemarketing Consultant (part-time / full-time)

• Greet and assist our customers in the retail store with empathy and a strong service orientation
• Independently coordinate appointments
• Support sales of accessories and cleaning products
• Administrative tasks

Customer Service Representative – fixed-term

Data Analyst

• Optimize and further develop the analysis strategy of our data products with an omnichannel approach
• Further develop funnel and competitive analyses to support Sales, Marketing and digital products
• Design and produce regular reports, presentations and ad-hoc analyses, derive clear recommendations for action and consolidate management information
• Close collaboration with Data Engineers, software developers and stakeholders
• Audience-appropriate visualization using dashboards

• Independent outreach to our existing customers
• Proactively scheduling appointments for consultations at our retail stores
• Maintaining and developing existing customer relationships
• Telephone-based customer consultations regarding products, pricing, and the process of KIND consultations
• Working independently based on clearly defined targets

Mitarbeiter Kundenservice – befristet

Customer Service Representative – Fixed-term

Customer Service Center Representative, Outbound Telemarketing Consultant (part-time / full-time)

Customer Service Representative – fixed-term

Data Analyst

Customer Service Center Representative, Outbound Telemarketing Consultant, Part-time/Full-time (m/f/d)