Customer Service Center Representative, Outbound Telemarketing Consultant, Part-time/Full-time (m/f/d)
KIND GmbH & Co. KG
part-time
Posted on:
Location Type: Hybrid
Location: Burgwedel • 🇩🇪 Germany
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Independent outreach to our existing customers
- Proactively scheduling appointments for consultations at our retail stores
- Maintaining and developing existing customer relationships
- Telephone-based customer consultations regarding products, pricing, and the process of KIND consultations
- Working independently based on clearly defined targets
Requirements
- Experience in telemarketing is desirable; career changers are welcome
- Availability of at least 25 hours per week
- Enjoyment of structured, goal-oriented customer communication and a performance- and results-oriented work style
- Confident, empathetic, and persuasive manner in customer interactions
- Comfortable with both customer support and active sales
- Strong customer and service orientation and a high sense of quality
- Independent, reliable, and self-driven working style
- Motivation to take on new tasks and to achieve goals together
Benefits
- Structured onboarding and a well-coordinated team where personal commitment and mutual support come first
- A growing, modern environment with opportunities to shape your role and short decision-making paths
- Flexible working hours, partial remote work, and a modern workplace at the KIND Campus
- Daily freshly prepared meals in our subsidized company restaurant – regional, organic quality and always with a vegetarian option
- Employee discounts of up to 50% for staff and 30% for family members on our KIND products (eyewear & hearing systems)
- "Corporate benefits" – attractive employee offers from well-known providers
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
empathetic communicationpersuasive communicationcustomer orientationservice orientationindependent workingreliable workingself-drivengoal-orientedstructured communicationmotivation