Creating lines of business/state strategies, including all operational goals and measures, including customer experience and satisfaction, policyholder retention, quotes, sales, conversion, new business growth, underwriting quality, price segmentation, and claims trends
P&L responsibility for our new lines of business and/or states
Filing and gaining approval of changes that require regulatory approval
Aligning operational goals and measures across functions for financial planning and evaluation
Defining product market fit and deeply understanding the needs, behaviors, and pain points of the target customer segments; translating customer insights into tangible product enhancements with strong cross-functional collaboration.
Analyzing feedback and data to understand how coverage offerings are received by agents and customers, the ease of the application process, and the overall satisfaction with the insurance product
Working closely with our technical teams to enhance user and agent experience for assigned states/products
Communicating and planning state strategies with managers across all functional areas and the leadership team
Identifying ways to improve and automate internal processes to advance insurance product development
Requirements
8-10 years of insurance experience
5+ years of specific insurance product line experience (home and auto preferred)
Underwriting and loss mitigation experience with a focus on geographies prone to severe convective storms and/or hurricanes.
In-depth knowledge of insurance products, pricing, risk, and regulatory requirements
Proven managerial skills with demonstrated success in developing, leading, and overseeing state P&Ls
Strong ability to quickly grasp new concepts and technologies with a well-rounded understanding of tools such as Excel, SQL, and Looker
Exceptional written and verbal communication skills, as well as proven ability to foster and encourage teamwork and productive working relationships with stakeholders at all levels and across organizational lines
Committed to maintaining ethical standards when dealing with data, our customers, and internal employees
Outstanding project management and time management skills with a proven ability to maintain composure and flexibility in thriving fast-paced situations
Benefits
Medical, Dental, Vision, Life Insurance and Disability Insurance options
Employee Assistance Program
Elective voluntary benefits such as accident insurance, hospital indemnity, critical illness, legal assistance and pet insurance
Competitive salary and equity
401K with a company match of up to 4%
Flexible PTO for exempt employees, along with 8 company-observed holidays
A paid parental leave program that provides 100% salary continuation of up to 14 weeks for birthing parents and 8 weeks for non-birthing parents
Continuing education and professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.