Senior Claims Adjuster, Large Loss

Kin

Senior Claims Adjuster managing complex property claims for Kin, a remote-first insurance company. Investigating, negotiating, and resolving losses while supporting homeowners in critical moments.

Posted 5/6/2026full-timeRemote • Alabama, Arizona, California, Colorado, Connecticut, Florida, Idaho, Illinois, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Minnesota, Missouri, Montana, Nevada, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, Wisconsin • 🇺🇸 United StatesSenior💰 $78,000 - $94,000 per yearWebsite

About the role

Key responsibilities & impact

Examining and appropriately interpreting insureds’ policies, forms in force, and other records to determine coverage and extent of the company’s exposure and policy limitations
Applying knowledge of multiple state statutes, including the insurance code of ethics, rules, regulations, and guidelines
Desk reviewing, drafting, adjusting, and approving estimates of damage and loss amounts for structural damages, mitigation, remediation, etc
Using varying methods of investigation, including taking recorded statements, consulting with experts, identifying property damage, and reviewing documentation
Keeping active communication and working with customers, their representatives, contractors, and experts throughout the Claims process from first notice of the claim through repair completion
Working with public adjusters and attorneys that may represent the insured(s) and responding to all notices and letters in accordance with state guidelines

Requirements

What you’ll need

5+ years of first-party residential property claims adjusting; prior large loss handling experience is strongly preferred
Your insurance background includes working directly for an insurance carrier
Applicable knowledge of insurance laws and good faith claims handling in multiple states
Experience handling Pre-litigation claims (Public Adjuster/Attorney Represented claims preferred)
Data-driven with an analytical approach; you love working with new tech and getting into the numbers
Experience in vendor management and surrounding negotiations
Comfortable utilizing various claims-related systems and software (i.e. Verisk suite of products, ISO ClaimSearch, Google suite, Excel)
Knowledge of residential construction (including but not limited to mitigation, restoration, roofing, and repair), damage identification techniques, and construction order of operations.
Excellent customer service track record demonstrating quality and attention to detail while supporting policyholders through difficult circumstances

Benefits

Comp & perks

Competitive salary and company equity through Restricted Stock Units (RSUs)
This role is eligible for additional compensation through Kin Leadership Incentive Plan
401(k) with company match up to 4% of eligible earnings
Multiple medical plan options, plus dental and vision coverage
Company-funded HSA contributions
Company-paid life insurance and short-term disability
Employee referral bonuses
A variety of supplemental benefit options, including long-term disability, critical illness, accident, legal, and pet insurance
Access to mental health support and confidential counseling resources
Flexible PTO for exempt employees, plus 8 company-observed holidays
Paid parental leave for birthing and non-birthing parents up to 14 weeks at 100% pay

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

claims adjustinglarge loss handlinginsurance lawsgood faith claims handlingdata analysisvendor managementdamage identification techniquesresidential constructionmitigationrestoration

Soft Skills

communicationcustomer serviceattention to detailanalytical approachnegotiation