Own the platform behind Kin’s policy documents and forms—improving how they’re built, customized, and updated to deliver clearer customer experiences at scale.
Partner with the Product Director to define and communicate a clear product vision for the Documents & Forms platform
Own a defined feature set within Docs & Communications, from discovery through delivery and ongoing iteration
Build and manage product roadmaps that address core business needs, support OKRs, and improve customer and internal experiences
Analyze product data and user behavior to identify high-impact problems, and collaborate with design and engineering to develop and test solutions
Work closely with user research to incorporate insights into product decisions and share learnings across teams
Write clear, actionable user stories and requirements that enable engineering teams to deliver high-quality solutions
Lead successful rollouts of new features and improvements, including communication and enablement for internal stakeholders
Define, track, and evangelize metrics that demonstrate business value and customer impact
Drive cross-functional alignment by leading regular team and stakeholder discussions, gathering feedback, and sharing progress
Explore and evaluate opportunities to leverage AI for document creation, personalization, automation, and self-service, in partnership with engineering

Requirements

2–5 years of professional experience, including 3+ years in software or technology product management, ideally within regulated or platform-driven environments
Experience working with agile product and engineering teams in startup or high-growth settings
Familiarity with insurance policy administration systems, document management, or internal tooling is a strong plus
Proficiency with data analysis and BI tools (e.g., SQL, Looker, Tableau, Adobe) to inform product decisions
Experience with customer research, experimentation, and translating insights into shipped product improvements
Technical fluency sufficient to collaborate closely with engineering and evaluate platform or integration tradeoffs
Ability to turn ambiguous or incomplete inputs into clear, actionable plans
Strong communication skills, with the ability to influence without authority and collaborate across functions
Inclusive, thoughtful approach to teamwork, with comfort balancing multiple priorities and staying calm under pressure

Benefits

📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

product managementdata analysisuser story writingrequirements gatheringagile methodologiesAI integrationcustomer researchexperimentationtechnical fluencymetrics tracking

Soft Skills

communicationinfluence without authoritycollaborationteamworkprioritizationproblem-solvingadaptabilityleadershipstakeholder engagementcalm under pressure