Kimberly-Clark

Senior Scrum Master – Customer Data Ecosystem

Kimberly-Clark

full-time

Posted on:

Location Type: Office

Location: Sao Paulo • 🇧🇷 Brazil

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Job Level

Senior

Tech Stack

Azure

About the role

  • Facilitate daily stand-ups, sprint planning, sprint reviews, and retrospectives for the customer data ecosystem teams
  • Remove obstacles and impediments that hinder the team’s progress, ensuring smooth and efficient workflows.
  • Coach the team on Agile principles and practices, ensuring adherence to Scrum frameworks.
  • Collaborate with product owners to manage the product backlog and ensure clear communication of requirements.
  • Track team performance metrics, such as velocity and burndown, and work to improve productivity and efficiency.
  • Promote a culture of continuous improvement within the team, encouraging the adoption of Agile best practices.
  • Foster a collaborative environment where team members feel empowered to contribute and innovate.
  • Work with legal and compliance teams to ensure that all sprints consider data privacy and regulatory requirements.
  • Facilitate the integration of compliance requirements into the agile development process.
  • Lead efforts to align Scrum practices with the organization’s digital marketing strategy and goals.
  • Provide guidance on managing dependencies between teams and coordinating cross-team collaboration.
  • Stay current with industry trends in Agile methodologies, applying relevant advancements to improve team performance.
  • Ensure that the team’s work is aligned with business objectives, delivering value to the organization.
  • Provide training and mentoring to team members and other Scrum Masters within the organization.
  • Lead efforts to resolve conflicts and challenges within the team, ensuring a positive and productive work environment.
  • Drive Change Management through coaching the team and support them on the Transformation journey by establishing clear processes and challenging them on shifting mindset.
  • Oversee the integration and use of Azure Dev Ops tools within project teams to optimize collaboration, code management, and CI/CD pipelines.
  • Drive the adoption of Azure DevOps features among the team, ensuring they are leveraged to enhance project transparency and delivery efficiency.

Requirements

  • Proven Experience in Digital Products: Minimum of 5 years as a Scrum Master, with a strong focus on digital products such as Customer Data Platforms (CDP) , CRM systems , or other data-driven solutions for digital marketing activation.
  • Agile Certification: Certified Scrum Master ( CSM ) or equivalent certification is required, along with a deep understanding of Agile methodologies and hands-on experience with tools like JIRA or Azure Boards.
  • Team Facilitation & Agile Leadership: Skilled in leading Scrum ceremonies, removing impediments, and coaching teams to embrace Agile principles. Able to foster collaboration across cross-functional teams and drive sustainable Agile adoption.
  • Knowledge of Data & Marketing Strategies: Strong grasp of customer data strategies and digital marketing frameworks. Experience integrating compliance requirements into product backlogs and sprint planning is essential.
  • Project Management Tools Proficiency: Demonstrated expertise in using Azure DevOps (ADO) for Agile project tracking and issue documentation, with a keen eye for detail.
  • Excellent Communication in English: Full verbal and written fluency in English is mandatory to ensure clear and effective communication with global stakeholders.
Benefits
  • Great support for good health with medical, dental, and vision coverage options with no waiting periods or pre-existing condition restrictions.
  • Access to an on-site fitness center, occupational health nurse, and allowances for high-quality safety equipment.
  • Flexible Savings and spending accounts to maximize health care options and stretch dollars when caring for yourself or dependents.
  • Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events.
  • Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Agile methodologiesScrum frameworksCustomer Data Platforms (CDP)CRM systemsAzure DevOpsJIRACI/CD pipelinesproject trackingdata-driven solutionsperformance metrics
Soft skills
team facilitationAgile leadershipcollaborationcoachingcommunicationconflict resolutioncontinuous improvementmentoringproblem-solvingempowerment
Certifications
Certified Scrum Master (CSM)