Kikoff

Lifecycle Marketing Associate

Kikoff

full-time

Posted on:

Location Type: Hybrid

Location: San Francisco • California • 🇺🇸 United States

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Job Level

JuniorMid-Level

Tech Stack

SQL

About the role

  • Be one of the early members of the lifecycle marketing team with large scope and impact.
  • Build out brand new lifecycle programs for untouched segments and new products/features; help define team strategy.
  • Increase retention of products and drive higher customer lifetime value.
  • Rigorously test and improve lifecycle campaigns with rapid split testing.
  • Improve segmentation, cadence, timing and touch point mix of communications.
  • Work cross-functionally with designers, copywriters, product team, data analysts, and more to bring campaigns to life.

Requirements

  • 1-3+ years of a proven track record of driving towards growth goals under set targets and timelines in a lifecycle or CRM role.
  • Fast moving, detail oriented and data-driven executor with an ownership mindset.
  • Deep hands-on experience with Iterable, Braze, Customer.io or similar CRM tools.
  • Robust experience working with customer data and user event data to marry together with well designed and targeted campaigns.
  • Ability to define key marketing KPIs and break them down into their underlying drivers.
  • Ability to move fast and flexibly, juggling multiple projects with high attention-to-detail.
  • Strategic thinker able to breakdown and organize problems, assess opportunity areas, and develop big ideas and priorities.
  • Understanding of hypothesis driven A/B, MVT and holdout testing and ability to analyze test result data.
  • Understanding of effective direct response creative and experimentation frameworks.
  • Experience in a fintech business, or a D2C industry is a bonus.
  • SQL proficient to be able to pull your own data and cross-validate results.
  • Willingness and ability to commute to the San Francisco, CA office three-four times a week or relocate.
  • Eligibility to work in the United States / visa sponsorship status (application asks about US work eligibility and visa sponsorship).
Benefits
  • Competitive pay based on experience
  • Medical, dental, and vision coverage - Kikoff covers the full cost of health insurance for the employee!
  • Stock Options
  • Generous unlimited vacation policy to help you recharge
  • Regular team building events
  • Benefits and equity (offers equity)

ATS Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
lifecycle marketingCRMA/B testingMVT testingSQLcustomer data analysiscampaign managementKPI definitiondata-driven decision makingsegmentation
Soft skills
detail orientedownership mindsetstrategic thinkingproblem solvingflexibilityproject managementcommunicationcollaborationcreativityexecution
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