KidStrong

Membership Sales Specialist

KidStrong

full-time

Posted on:

Location Type: Hybrid

Location: Texas • United States

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Salary

💰 $45,000 - $47,000 per year

Job Level

Junior

About the role

  • Initiate contact with potential members via phone and text to promote KidStrong programs and membership opportunities.
  • Utilize scripts and marketing materials provided to effectively communicate the benefits of KidStrong membership.
  • Build rapport and maintain relationships with leads to drive conversions and achieve sales targets.
  • Qualify leads based on established criteria and assess their needs and interests in KidStrong programs.
  • Provide accurate and timely information to potential members about membership options, pricing, and program details.
  • Follow up with leads to answer questions, address concerns, and guide them through the enrollment process.
  • Act as a liaison between headquarters and KidStrong franchisees to align sales strategies and goals.
  • Maintain accurate records of all sales activities and member interactions using CRM software.
  • Track sales metrics, including conversion rates, lead response times, and member retention rates.

Requirements

  • Proven experience in sales, preferably in a customer-facing role with a strong emphasis on phone-based sales or telemarketing.
  • Excellent communication skills with the ability to engage and build rapport over the phone and via text messaging.
  • Strong organizational skills and attention to detail to manage multiple leads and sales processes simultaneously.
  • Ability to work independently and collaboratively within a remote team environment.
  • Familiarity with CRM systems and proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Experience in the fitness or education industry, particularly with children's programs.
  • Knowledge of sales techniques and strategies for membership-based businesses.
  • Bachelor's degree in Business Administration, Marketing, Communications, or a related field.
Benefits
  • 401(k)
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Parental leave
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
salestelemarketingCRM systemsMicrosoft Office Suitesales techniquesmembership-based business strategies
Soft Skills
communication skillsrelationship buildingorganizational skillsattention to detailindependent workcollaborative work
Certifications
Bachelor's degree in Business AdministrationBachelor's degree in MarketingBachelor's degree in Communications