Delivery Director, Healthcare and Life Sciences

Kicksaw

Delivery Director responsible for leading Kicksaw's Healthcare & Life Sciences practice. Driving delivery excellence and strategic growth while collaborating with clients and internal teams.

Posted 7/30/2026full-timeRemote • 🇺🇸 United StatesLead💰 $200,000 - $220,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in leading Salesforce Healthcare & Life Sciences delivery practices, focusing on operational excellence, client engagement, and AI-enabled transformation strategies. Proven ability to manage complex delivery portfolios while ensuring alignment with business objectives and maintaining high-quality outcomes.

Highest-signal resume keywords

Salesforce Delivery LeadershipHealthcare & Life Sciences ExpertiseDelivery GovernanceAI Strategy ExecutionResource Planning

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Salesforce Transformation ProgramsDelivery Portfolio ManagementOperational Performance MetricsForecastingRisk Management

Soft Skills

Stakeholder ManagementCross-Functional Team LeadershipClient Relationship Management

Industry Keywords

PharmaceuticalBiotechMedtechProviderPayerDigital Health

About the role

Key responsibilities & impact

Lead and scale Kicksaw’s Healthcare & Life Sciences delivery practice
Drive delivery excellence across a portfolio of Salesforce HLS engagements, ensuring projects are delivered on time, within scope, within budget, and aligned to client business objectives
Contribute to delivery governance, operational standards, engagement management practices, and scalable HLS methodologies
Build operational rigor across forecasting, staffing, resource planning and productivity, delivery quality, and risk management
Partner with Executive Leadership to define practice priorities, organizational structure, and long-term growth strategy
Develop repeatable delivery frameworks, accelerators, and best practices to support practice scalability and consistency
Partner with sales where needed for deal review processes and SOW approvals.
Shape and execute the HLS practice AI strategy, aligning AI operations, data, analytics, and automation initiatives with business objectives and delivery priorities.
Partner with Executive Leadership, clients, and cross-functional teams to define AI-enabled transformation roadmaps, drive innovation, and establish scalable AI delivery capabilities across the practice.

Requirements

What you’ll need

10+ years of experience in consulting, professional services, or enterprise technology delivery
5+ years in delivery leadership within a Salesforce SI, consulting firm, or professional services organization
Proven success leading complex Salesforce transformation programs and enterprise client engagements
Strong Healthcare & Life Sciences industry experience including pharmaceutical, biotech, medtech, provider, payer, or digital health organizations
Experience managing delivery portfolios, executive stakeholders, and cross-functional consulting teams
Demonstrated ability to scale delivery operations while maintaining strong client outcomes and operational performance
Experience with forecasting, resource planning, delivery governance, and financial performance metrics.

Benefits

Comp & perks

Fully remote work – Flexibility to do your best work from anywhere.
Unlimited PTO – We trust you to balance work and life.
Learning & development stipend – Certifications, training, or conferences.
Wellness support – Stipends and initiatives to help you feel your best.
Collaborative, values-driven culture – Work with a high-performing team that supports and challenges you.
Clear growth path – Opportunities to advance into senior roles.