Kiavi

Engineering Manager

• Lead & Mentor a high-performing, full-stack engineering team. You'll be responsible for hiring, coaching, and mentoring, with a strong emphasis on developing the careers of your engineers.
• Drive Technical Strategy: You will own the technical vision and roadmap for integrating Kiavi’s proprietary AI/ML technology into our loan origination platform and loan products. You'll partner with senior leaders and product managers to define what's possible and how to get there.
• Execute with Excellence: Guide your team in shipping complex, large-scale projects where availability, correctness, and security are critical. This includes hands-on technical design, code reviews, and ensuring your team’s architecture is sound, scalable, and meets business needs.
• Own the Full Lifecycle: You will lead the end-to-end execution of your team's roadmap, from initial planning and milestone definition with Product Management, to managing timelines, communicating risk, and collaborating with key stakeholders throughout.
• Champion Quality: Set and maintain a high bar for engineering and operational quality, with a sharp focus on the compliance and correctness required in our lending systems. You'll leverage data from customers and systems to iterate and improve our products rapidly.

Senior Software Engineering Manager

Analyst

• Track, update and maintain all loan sale data; establish timelines for trade execution.
• Facilitate and monitor the due diligence process to ensure adequate and timely resolution of investor’s conditions and exceptions.
• Plan and execute sales to our securitizations; monitor securitization portfolio metrics to ensure compliance with concentration limits.
• Prepare whole loan sale tapes to be offered to investor partners; facilitate the settlement process, including managing collateral, verifying mortgage loan schedule data, and finalizing settlement deliverables.
• Create reporting and engage with internal mortgage operations teams to relay investor feedback on external diligence teams’ findings and performance trends; work with internal policy team to prepare and distribute underwriting and product updates.
• Implement internal processes and controls to ensure accuracy and efficiency across loan package sales and reporting.
• Conduct analytical work using large data sets to analyze live transactions, deal structures and overall portfolio performance.
• Execute ad-hoc projects to assist with our strategic goals with investors.

Capital Markets Analyst

• Evaluate and determine appropriate draw disbursement on all holdback construction loans by collecting, reviewing and analyzing the related construction documentation and inspection photos.
• Ensure compliance with loan documents, credit policy, and applicable state and federal laws.
• Coordinate and maintain communications with all parties involved in the draw process including borrowers, contractors, account managers, third party inspectors, and brokers.
• Process the draw disbursements in a high quality and timely manner that aligns with our policies and procedures.
• Coordinate with other departments to resolve loan violations, payment delinquencies, and wire transfer issues.

Construction Draw Analyst

• Work with cross-functional partners, including Sales and Operations, to investigate loan level fraud escalations
• Provide recommendations on potential fraud incidents, including whether to proceed with the funding of the loan
• Complete fraud reporting for committee meetings and ad hoc requests
• Monitor monthly fraud statistics and identify monthly and quarterly fraud trends
• Recommend changes to the control environment and fraud prevention strategies based off of fraud trends
• Document reports to regulatory agencies, as necessary
• Assist with fulfilling requests for external audits
• Lead the development and deployment of annual and ad hoc fraud training
• Maintain existing fraud policies and procedures and draft new policies and procedures as necessary
• Assist with the customer complaint investigation process
• Manage the company’s internal fraud lists
• Identify opportunities for automation and efficiency improvements

Senior Analyst, Fraud

• Analyze loan applications, collect essential documents, and obtain third-party reports.
• Reach out to customers and third parties via phone, email, & text to obtain documents or essential information, provide proactive status updates, and answer customers’ questions relating to required documents within the expected timeframe.
• Serve as the primary point of contact for customers throughout the processing and underwriting stages, providing personalized assistance and support.
• Reviewing and analyzing documents against our credit policy, with the goal of getting the loan ready for an underwriting decision.
• Meet and exceed your daily and monthly quotas for new application reviews while upholding our high standards for quality.
• Identify potential roadblocks or credit policy alignment issues and work with sales and other operations teams to determine the best approach.
• Work closely with your cross-functional team to meet and exceed weekly and monthly processing and funding goals.
• Contribute to cross-functional projects or assigned initiatives as needed. Examples may include testing new systems, procedures, or credit policies, functioning as a power user, training or mentoring new hires, data and reporting, etc.
• Attend and regularly give feedback in team meetings.

Loan Analyst – 6 month contract

Compliance

• Support legal projects and assist the company with maintaining and ensuring compliance with Federal and State regulations companywide
• Assist with review and/or audit of company operations related to fair lending regulations (FCRA, ECOA, HMDA), and other applicable regulations (e.g. AML/BSA, TCPA, CCPA/CPRA)
• Provide day-to-day support and may assist with and act as lead for tasks including annual and new hire training, third-party vendor assessments, regulatory compliance, implementation of policies and procedures, fraud investigations, monitoring and testing, regulatory audits, regulatory reporting, and customer complaint investigations
• Provide day-to-day support with cross-functional partners to address compliance risks and identify areas of improvement
• Assist with regulatory compliance reporting and processes, including HMDA and ECOA
• Lead the corrective action process as needed, including collaborating across business units to resolve and document issues
• Assist with the fraud escalation and investigation process
• Facilitate the data request process for regulatory reporting
• Assist with fulfilling requests for external audits
• Lead the development and deployment of annual and new hire compliance training, and follow up to ensure completion
• Maintain existing policies and procedures and draft new policies and procedures as necessary
• Manage the customer complaint and other customer investigation process
• Conduct risk-based reviews on new vendors within the procurement process
• Work with cross-functional teams to evaluate and update processes and policies

Senior Compliance Analyst

• The Role: This role is a 6 month remote, contract role. There is a possibility to extend the length of the contract based on volume. This role will be employed by Kiavi on our payroll with benefits included.
• With innovation, simple & scalable efforts, and customer service at our core, the Loan Analyst team at Kiavi works cross-functionally with other departments to change the landscape of the mortgage industry. The team is responsible for using their critical thinking skills to work through customer challenges, and their collective effort is integral in shaping a positive loan experience for all stakeholders. The team works together to find a way to win and adapts to new changes quickly. We’re a fast-growing company and are looking for people who have a desire to grow, learn, and accelerate their careers. As an integral part of the Operations team, you will process the loan and get it ready for an underwriting decision, working with third parties, borrowers, and mortgage brokers to create a smooth and simple process for getting a loan. Your primary focus will be on delivering exceptional customer service, addressing client concerns, and guiding them through the mortgage process with professionalism and expertise.
• Responsibilities
• Analyze loan applications, collect essential documents, and obtain third-party reports.
• Reach out to customers and third parties via phone, email, & text to obtain documents or essential information, provide proactive status updates, and answer customers’ questions relating to required documents within the expected timeframe.
• Serve as the primary point of contact for customers throughout the processing and underwriting stages, providing personalized assistance and support.
• Reviewing and analyzing documents against our credit policy, with the goal of getting the loan ready for an underwriting decision.
• Meet and exceed your daily and monthly quotas for new application reviews while upholding our high standards for quality.
• Identify potential roadblocks or credit policy alignment issues and work with sales and other operations teams to determine the best approach.
• Work closely with your cross-functional team to meet and exceed weekly and monthly processing and funding goals.
• Contribute to cross-functional projects or assigned initiatives as needed. Examples may include testing new systems, procedures, or credit policies, functioning as a power user, training or mentoring new hires, data and reporting, etc.
• Attend and regularly give feedback in team meetings.
• Qualifications
• Preferred Associate’s or Bachelor’s degree or equivalent experience in business or a departmentally related field.
• 1-2 years of successful professional experience as a Loan Analyst/Processor and/or 2-3 years of successful professional experience within the mortgage lending industry.
• You have a track record as a self-starter with a strong desire to learn and grow your capacity.
• You have strong computer skills, including experience with Microsoft Word & Excel/Google Suite.
• You have the ability to define problems, collect data, establish facts, and draw valid conclusions.
• You look for ways to apply technology to help solve business problems.
• You have outstanding verbal and written skills that will enable you to provide an excellent customer experience with borrowers and business partners.
• You are open to giving and receiving feedback, comfortable speaking up and asking questions, and able to follow a proven process.
• You are flexible and can work in a dynamic environment of rapid change

Loan Analyst

Sales Development Rep

• Kiavi is looking for a high energy and dynamic Sales Development Representative to provide pre-sales support. This role will be responsible for servicing inbound sales and related inquiries with a focus on engaging and qualifying all prospective customers. This role is one of the first touch points for prospects and has the opportunity to set the tone for the sales cycle following. You will have the opportunity to be closely mentored and professionally developed by more seasoned LendingHome sales professionals.
• Key Responsibilities
• Managing inbound leads for bridge and rental clients
• Educate and develop leads for inbound through inbound prospecting via phone, email, events, follow up on webinars, and assorted campaigns
• Make 80 to 100 dials a day
• Identify and develop an in-depth understanding of each lead generation process, supporting marketing activities, prospect touch-points and the hand-off to the Account Executive
• Will be separating Market Qualified Leads from Qualified Leads

Sales Development Representative

• The Construction Feasibility Analyst team reviews and approves residential rehab projects related to planning, cost, timeline, progress, and completion. This team partners with sales, operations, and servicing to create a great customer experience. The Feasibility Analyst will be responsible for guiding our clients through our property rehabilitation, underwriting the project scope and budget to ensure its feasibility, and assisting in monitoring the progress and completion of the improvements as they occur. Beyond an analytical orientation, the Feasibility Analyst has the interpersonal skills to foster the relationship with the clients throughout the life of the loan.
• Review the borrowers submitted scope of work documents and conduct the needed due diligence using photos and third-party inspection data to acquire a holistic understanding of the project’s feasibility and the client’s operational factors.
• Analyze the proposed construction projects, including reviewing project plans, examining permit requirements, project timelines, and verifying the feasibility of the project budgets and scoping.
• Decisioning latitude to establish mitigation of the risk of the proposed construction project and make an independent final call via approvals.
• Deliver analysis to the Valuation Department and collaborate with them to resolve specific areas of concern in the project.
• Provide continuous feedback to our Underwriting and Risk Departments to improve project screening and risk modeling
• Be an ambassador of the Kiavi brand through regular communication with our clients. Although this is not a sales position many of the same skills are important to your success including patience, empathy, and communication.