Kiavi

Sales Development Rep

• Managing inbound leads for bridge and rental clients
• Educate and develop leads for inbound through inbound prospecting via phone, email, events, follow up on webinars, and assorted campaigns
• Make 80 to 100 dials a day
• Identify and develop an in-depth understanding of each lead generation process, supporting marketing activities, prospect touch-points and the hand-off to the Account Executive
• Will be separating Market Qualified Leads from Qualified Leads

Sales Development Representative

Analyst

• Conduct comprehensive analysis of loan applications, including the collection of essential borrower documents and the procurement of necessary third-party reports.
• Maintain consistent outreach via phone, email, and text to provide status updates, resolve inquiries, and ensure all required information is gathered within established timeframes.
• Serve as the primary point of contact for borrowers throughout the processing and underwriting stages, providing personalized assistance and support.
• Review and evaluate all file components against internal credit policies to ensure applications are fully prepared for a final underwriting decision.
• Meet or exceed daily and monthly quotas while maintaining a rigorous standard of quality and accuracy.
• Identify potential roadblocks or policy misalignment, collaborating with sales and operations teams to determine the most effective path forward.
• Work closely with cross-functional partners to contribute to the achievement of weekly and monthly processing and funding targets.
• Support departmental growth by participating in special projects, such as testing new systems, mentoring new hires, or serving as a "power user" for internal solutions.
• Regularly attend team meetings and provide actionable feedback to help refine internal processes and operational efficiency.

Sales Development Representative

Loan Analyst – Contract