Account Manager – Resellers

Kharon

Account Manager managing reseller accounts for Kharon's global security solutions. Driving client engagement and product enhancements in a growing company.

Posted 7/27/2026full-timeWashington • District of Columbia, Washington • 🇺🇸 United StatesMid-LevelSenior💰 $80,000 - $90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in account management and customer success, with a strong focus on driving client engagement and retention within the data intelligence and compliance sectors. Proficient in leveraging analytical skills to enhance client experiences and support product development based on market feedback.

Highest-signal resume keywords

Account ManagementCustomer SuccessData IntelligenceCRM ToolsAnalytical Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account ManagementCustomer SuccessBusiness DevelopmentData IntelligenceRegulatory ComplianceContract NegotiationClient Engagement MetricsProblem-SolvingTechnical TroubleshootingRetention Strategies

Soft Skills

Interpersonal SkillsPresentation SkillsPersistenceDeterminationCommunication Skills

Tools & Technologies

SalesforceData-Driven Platforms

Industry Keywords

GRCFinTechRegTechFinancial Crimes ComplianceAMLCFTSanctions

About the role

Key responsibilities & impact

Own and proactively manage an assigned book of business, serving as the primary point of contact and trusted advisor for our global reseller accounts (channel partner referrals).
Drive the full renewal lifecycle while identifying white-space opportunities to expand Kharon’s footprint within existing reseller accounts.
Call existing reseller clients; support the clients by educating them on, and upselling them, other Kharon solutions.
Act as a bridge between the reseller client and internal teams to resolve complex inquiries regarding Kharon’s data, platform functionality, and integration workflows.
Partner with Sales, Product, and Research teams to translate client feedback into actionable product enhancements, ensuring Kharon’s roadmap aligns with market needs.
Maintain an expert-level understanding of Kharon’s data methodology, platform features, and the evolving regulatory landscape to deliver high-impact demonstrations.
Systematically track client engagement metrics and health scores, intervening proactively to mitigate churn risk and ensure maximum ROI for the subscriber.

Requirements

What you’ll need

3+ years’ experience in account management, customer success, or business development roles; Preferred direct experience within data intelligence, GRC, FinTech/RegTech, or Financial Crimes Compliance (AML/CFT/Sanctions).
A demonstrated ability to navigate complex procurement processes and negotiate renewals/contracts effectively.
Exceptional interpersonal and presentation skills, with the "innate comfort" required to lead conversations industry leaders at every level.
Strong analytical and problem-solving skills; the ability to troubleshoot technical hurdles while maintaining a seamless "white-glove" client experience.
A high degree of persistence and determination, with a track record of meeting or exceeding retention and growth targets in a fast-paced environment.
Familiarity with CRM tools (e.g., Salesforce) and the ability to quickly master sophisticated data-driven platforms.

Benefits

Comp & perks

Fully sponsored medical, dental, and vision insurances
FSA program for both medical and dependent care
Long term disability
401k + Roth with matching and immediate vesting
Flexible paid time off + 11 paid holidays