Sales Operations Manager responsible for management of Quotes/Purchase Order/Invoicing/Billing, project set up, validating cost and revenue drivers, ensuring schedules are met, and customer satisfaction is achieved.
Preparation, development, and management of Sales Operation, reviewing revenue forecast and cost expenditures, tracking contractual obligations, managing contract amendments, change orders and dispute resolution.
Interact with customers to ensure alignment regarding projects schedule, requirements and funding.
Manage phases of organization and operating budgets, budget preparation, formulation, presentation, execution, and financial management policy.
Lead matrix organization to capture customer change requests; manage sales, service operations, engineering, and finance.
Set up of all projects to track schedule, quality, and Profit & Loss. Prepare and present monthly updates on all projects to executive management.
Develop process innovations; foster strong relationships with key customers and Networks contacts; manage cross-functional teams to resolve complex operational and organizational problems.
Requirements
Bachelor’s Degree with 4 to 8 years financial and operational management experience required
Project Management experience required; Prior experience in sales, business development or sales operations with regional network operator.
Excellent interpersonal skills, as well as strong negotiation and client management skills.
Proficient in using MS Office products including Access, Excel, PowerPoint and Word.
Must have significant experience with project set-up, project execution, and financial management of complex business arrangements and agreements
Demonstrated ability to interact at all levels within a customer's organizations.
The ability to plan, organize and prioritize multiple sales and business development activities simultaneously in order to meet performance objectives.
Ability to make professional sales and business presentations in writing, through email, reports, or orally, including complex business and technical matters to an audience with high technical skills, management and operational experience.
Ability to negotiate and reach agreement through discussions and compromise.
Ability to direct a cross-functional team to achieve customer contracted objectives and team goals within established time frames and requirements.
The ability to develop clearly defined sales and business objectives.