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Keywords Studios

Operations Coordinator – Community Management, Gaming

Keywords Studios

. Drive the annual review process including creating self-evaluation forms and tracking completion .

Posted 7/9/2026full-timeRemote • 🇨🇴 ColombiaJuniorMid-LevelWebsite

About the role

Key responsibilities & impact
  • Drive the annual review process including creating self-evaluation forms and tracking completion
  • Calculate and facilitate performance awards based on regional salary averages; coordinate payments through the Workday ticketing system.
  • Partner with regional HR and People Managers to correctly administer disciplinary actions or performance plans (PIPs) for the global team.
  • Act as the point of contact for "One File" evaluations and global KPI updates within Workday.
  • Track medical leaves, "Leaver Alerts," and time-off requests, coordinating closely with regional HR (e.g., Canada, Germany, Spain).
  • Conduct monthly and bi-weekly audits of local tracking tools for the US, Canada, and Mexico to ensure payroll accuracy.
  • Coordinate hardware needs with the Technology Operations Manager, schedule regional L&D inductions, and conduct intro check-ins during the first 90 days.
  • Manage the "Project Hardware Matrix." For freelancers, ensure all serial numbers, KWS tags, and return values are documented in contracts before shipping.
  • Execute all offboarding tracking tasks and "Leaver" updates for departing staff.
  • Ensure specific regional legal requirements are met
  • Proactively look to solve issues and bottlenecks in processes and systems delaying or preventing the team delivering high quality work

Requirements

What you’ll need
  • Minimum of 2 years’ experience in business administration
  • Experienced in working remotely, and with remote teams
  • Basic knowledge of social media
  • Excellent time and project management skills
  • Strong communication skills and attention to detail

Benefits

Comp & perks
  • Company culture you ask? Our company culture is fun, friendly, diverse and inclusive, and we welcome people from all over the world.
  • As a remote role, we offer flexibility and a nice work-life balance.
  • We work on exciting projects with global brands.
  • We help the world’s greatest game development/publishing studios on community and social media management, while they work hard to develop stunning game experiences, including MMOs, AAA blockbusters, indie gems and mobile hits.
  • We would like to take this opportunity to thank you for considering our company as your next career move.
  • We value diversity and inclusivity, and we are committed to creating a welcoming and supportive work environment for all our employees.
  • We look forward to receiving your application and learning more about your experience and qualifications.
  • Good luck and we look forward to meeting you!

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Business AdministrationPerformance Awards CalculationPayroll Accuracy AuditsOffboarding ProcessesKPI Tracking
Soft Skills
Time ManagementProblem Solving