Freelance Community Manager, Chinese – Gaming

Keywords Studios

Community Manager handling gaming communities and social media interactions as part of a global team. Collaborating remotely with the developer to manage player engagement and support.

Posted 7/7/2026full-timeRemote • 🇨🇴 ColombiaJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Reviewing all incoming community interactions on different social media platforms and communicating directly with players.
Responding to comments and player queries in a timely manner.
Creating engaging content for social media.
Assisting the developer by forwarding them important information from all the issues you handle with customers.
Helping foster and maintain a safe and welcoming environment for a game community.
Moderating discussions and comments following set community guidelines.
Proactively suggesting new ways to grow and care for your community.
Creating and updating corresponding documentation and reports as needed.

Requirements

What you’ll need

At least 1-2 years Community Management experience
Excellent knowledge of Chinese, native or near-native level
Very good English skills.
Excellent communication and writing skills.
Passionate about video games and social media.
Strong understanding and experience in different social media channels.

Benefits

Comp & perks

As a remote role, we offer flexibility and a nice work-life balance.
Our company culture is fun, friendly, diverse and inclusive, and we welcome people from all over the world.
We work on exciting projects with global brands. We help the world’s greatest game development/publisher studios on community and social media management.
Depending on your location, as well as each project and its needs, the job could be open to freelance cooperation or employment contract if there is a possibility within our global footprint.

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Soft Skills

Excellent Writing SkillsInterpersonal SkillsProblem-Solving Skills