Server Infrastructure Administrator

Keywords Studios

Server Infrastructure Administrator at Keywords, supporting IT infrastructure with Windows and Linux. Managing incidents, optimizing server landscapes, and leading infrastructure projects.

Posted 6/23/2026full-timeSão Paulo • 🇧🇷 BrazilMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

AnsibleCloudDNSJenkinsLinuxNFSPythonServiceNowVMware

About the role

Key responsibilities & impact

Ensure that all escalated incidents are handled within SLAs.
Act as expert support for Windows and Linux server related incidents, managing daily tasks and workflows efficiently within ServiceNow (SN).
Manage problem resolution with third-party vendors and participate in Problem management processes.
Support company server infrastructure (Windows and 30% Linux) on-premise and in a Cloud.
Provide operational administration for highly available server landscapes, including storage servers and server hardware lifecycle management (specifically Dell, HP, and Synology NAS).
Support MS Active Directory, design Group Policies (GPO), and manage DHCP and DNS services.
Deliver new services according to business requirements.
Participate in and lead server infrastructure projects, ensuring that existing studios are brought to the latest infrastructure standards. Provide administration for virtualization environments (VMware and Hyper-V).
Administer, maintain, and optimize version control and CI/CD infrastructure, specifically Perforce servers, GitLab, and Jenkins, ensuring high availability for development teams.
Implement infrastructure automation and configuration management using Ansible to streamline server provisioning and routine maintenance tasks.
Identify opportunities for process improvement and efficiency enhancements.
Create and maintain technical documentation on all system designs, configurations, and troubleshooting procedures.

Requirements

What you’ll need

Bachelor's degree in a relevant technical field or equivalent experience.
Strong technical background with 4+ years' experience in Server Infrastructure administration (Windows and Linux).
Very strong technical knowledge of the Microsoft Stack, Active Directory, GPOs, DHCP, DNS, as well as virtualization platforms (VMware, Hyper-V).
Solid understanding of Linux server administration (approx. 30% of the role): Familiarity with major distributions (e.g., Ubuntu, RHEL), basic Bash or Python scripting, and command-line troubleshooting.
Hands-on experience with server hardware provisioning and out-of-band management (Dell iDRAC, HP iLO).
Strong technical knowledge of storage architectures (SAN/NAS, specifically Synology) and network storage protocols (iSCSI, NFS, SMB/CIFS).
Practical experience with Data Backup and Disaster Recovery solutions, specifically Veeam and Commvault.
Experience managing daily IT operations, incidents, and requests using ServiceNow (SN).
Hands-on experience with infrastructure automation and configuration management tools, specifically Ansible.
Experience administering and maintaining version control and CI/CD systems, with a strong focus on Perforce, GitLab, and Jenkins. Strong understanding of Infrastructure change management.
Exceptional communication and presentation skills, with the ability to articulate technical concepts to non-technical audiences.
Strong analytical and problem-solving skills, with the ability to translate business needs into technical requirements and identify/resolve complex IT infrastructure issues.
Strong decision-making skills and an understanding of gaming industry dynamics and trends, with a passion for gaming.

Benefits

Comp & perks

Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace, which provides for equal opportunities for all employees and potential employees.
Note to Recruitment Agencies: Please be advised that Keywords Studios does not consider unsolicited resumes, or any form of contact initiated by unauthorized third parties, including recruitment or placement agencies, unless a pre-existing, valid agreement is in place. Any fees incurred by unauthorized third parties will not be compensated by Keywords Studios.
Privacy Notice: By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at https://www.keywordsstudios.com/en/applicant-privacy-notice.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Windows server administrationLinux server administrationActive DirectoryGroup Policies (GPO)DHCPDNSVMwareHyper-VAnsibleCI/CD

Soft Skills

communication skillspresentation skillsanalytical skillsproblem-solving skillsdecision-making skills

Certifications

Bachelor's degree in a relevant technical field