IT Infrastructure Specialist – Network, Security

Keywords Studios

IT Infrastructure Specialist responsible for managing network services and security at Keywords. Supporting IT Infrastructure with incident management and project delivery.

Posted 6/22/2026full-timeCinisello Balsamo • 🇮🇹 ItalyMid-LevelSenior💰 €42,000 - €56,000 per yearWebsite

Tech Stack

Tools & technologies

FirewallsSwitching

About the role

Key responsibilities & impact

Ensure that all escalated incidents are handled by the team within SLA’s.
Participate in Problem management processes.
Ensure that our Network Operations are reliable, secure, resilient and scalable to support our growing business.
On-time delivery of assigned network infrastructure projects.
Identify opportunities for process improvement and efficiency enhancements.
Create and maintain technical documentation on all system designs and configurations, troubleshooting procedures.
Oversee network security measures and identifies potential risks to ensure sufficient mechanisms are in place to protect systems and data.
Design, deploy, and support LANs, WANs, network appliances, load balancers, routers, switches, and other hardware. Implement best practices and lessons learned from initiatives and projects to optimize future outcomes.

Requirements

What you’ll need

Bachelor’s degree in a relevant technical field or equivalent experience.
Strong understanding of IT Infrastructure technologies, standards, and trends.
Strong technical background with 3+ years’ experience in a Network Administration role delivering network infrastructure systems, security and support.
Strong technical knowledge of network equipment – switches, routers (Cisco, Dell, HP,) & firewalls.
Strong technical knowledge of organizing WiFi setups.
Strong understanding of IPsec VPN setup, site-to-site tunnels, and troubleshooting.
Understanding of all aspects of design and implementation of corporate networking and systems infrastructure, including MPLS, VPN, network connectivity, Internet access.
Proficiency with switching and routing protocols such as BGP, OSPF, route maps, Access Control Lists, route redistribution, path selection, and traffic engineering.
Experience with LAN/WAN/SD-WAN design and architecture.
Strong understanding of infrastructure change management.
Strong analytical and problem-solving skills with the ability to identify and resolve complex IT infrastructure issues.
Work with vendors and service providers to resolve escalated issues
Maintain network documentation, diagrams, and standard operating procedures
Hands-on experience with firewall configuration, policy management, and troubleshooting. (Desirable)
Experience with RAS VPN configuration, deployment, and troubleshooting across user devices. (Desirable)
Experience integrating GlobalProtect with authentication mechanisms such as LDAP, SAML, and MFA. (Desirable)

Benefits

Comp & perks

Bonus
Employee Assistance Program
Meal Voucher
Welfare

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

network administrationLAN designWAN designSD-WAN architecturefirewall configurationIPsec VPN setupBGPOSPFtroubleshootingnetwork security

Soft Skills

analytical skillsproblem-solving skillsprocess improvementcommunication skillsteam collaborationproject managementvendor managementdocumentation skillsorganizational skillsattention to detail