Sales Manager

Keywords Studios

Sales Manager handling client relations and service delivery for videogames industry. Collaborating globally and resolving customer requests with a multinational team in a hybrid environment.

Posted 5/25/2026full-timeShanghai • 🇨🇳 ChinaJuniorWebsite

About the role

Key responsibilities & impact

Actively participated in client related meetings internally and externally with colleagues from different departments.
Regular meeting with all contacts in the assigned territory and delivery the information from the catch-ups to the related leaders and team members.
Work with teammates from different service delivery teams globally to respond to customers’ requests.
Handle customer complaints and provide a satisfied solution together with the related service delivery team.
Maintain the assigned customer information in the CRM system.
Seldomly but possibly to work on client related admin tasks in a certain period of time.
Other tasks as required by the line manager.

Requirements

What you’ll need

Bachelor’s degree or above.
1-5 years of experience in videogames industry is mandatory, and familiar with localization, FQA and voice-over services.
Experience in CRM systems and compliant with the requirement to use CRM system and online data server for timely data/document entry.
Experience in a multinational company with team members in different countries.
Fluent in English.
Self-driven. Able to deliver the best results without supervision.
Possesses sales skills, and experience of dealing directly with customers.
High standards and demands on the quality of one's work.
Sense of time and urgency. Completes work in the time required, or when not required, in the most efficient manner and in the shortest time possible. And able to work under pressure.
Not set limits for himself/herself and is willing to try new areas and things.
Creative and innovative, open-minded, and willing to share and communicate.
Willing to travel.

Benefits

Comp & perks

Base salary, Bonus, Social insurance and housing funds, Medical check-up, EAP Program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

localizationFQAvoice-over servicesCRM systemsdata/document entry

Soft Skills

self-drivensales skillshigh standardssense of time and urgencyability to work under pressurecreativeinnovativeopen-mindedcommunication